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No stas displayed

Posted:
Fri Aug 01, 2008 5:32 am
by Flopspanker
Hi!
I'm getting no stats displayed. I play at stars. I got enough hands. PAH recognizes the tables and I run all programms as an admin.
You know the issue?
Re: No stas displayed

Posted:
Fri Aug 01, 2008 5:41 am
by ptrack mike
If your hands imported without error, you probably have a filter set that is preventing you from seeing the data.
Go to the Preferences tab and click the Remove All Filters button.
Re: No stas displayed

Posted:
Fri Aug 01, 2008 5:47 am
by Flopspanker
I don't find a remove all filter button... :oops:
Re: No stas displayed

Posted:
Fri Aug 01, 2008 6:49 am
by Flopspanker
Now I removed all filters and there are stats, but they aren't updating... Ich got PAH linked to the Omaha database and the right HH-place. I'm pretty much desperate. Don't know what to do. Can u help me? Maybe I accedently made a wrong setting. How can I look up, if Pokertracker places the hand in "My First Omaha Database"?
Re: No stas displayed

Posted:
Fri Aug 01, 2008 11:38 am
by WhiteRider
Well if you are auto importing in PTO it should be telling you how many hands it's importing, and it should also say which database it's importing into.
You could also open the ring game stats window and see if the session is listed.
Re: No stas displayed

Posted:
Fri Aug 01, 2008 11:43 am
by Flopspanker
PTO imported all hands and it imports in my first omaha database. I really got no clue whats the issue now... It gotta be with PAH. Can I send you a log file?
Re: No stas displayed

Posted:
Fri Aug 01, 2008 11:46 am
by WhiteRider
Go for it.
Please enable logging, reproduce the problem on a single table and play 30+ hands, and send the PAHud.log file via the
Support system so that we can review your configurations and troubleshoot the issue.
Tutorial: How to Create a Log File
Re: No stas displayed

Posted:
Fri Aug 01, 2008 12:08 pm
by Flopspanker
Okay. You'll receive it in a few minutes. As I restarted PAH there was a popup like: "Unable to connect to database." What I watched. There are some player which got displyed there first 20 Hands, altough I already got 100+ Hands of them. Maybe that tells sth. about the problem...
Re: No stas displayed

Posted:
Fri Aug 01, 2008 12:29 pm
by Flopspanker
I can't find the log file in the pokerace hud directory.
Re: No stas displayed

Posted:
Fri Aug 01, 2008 1:14 pm
by WhiteRider
If you have file extensions hidden it may be called PAHud (text document).