PAHUD not working with Poker Stars

Experiencing technical difficulties? Think you've found a problem with PokerAce Hud? Report it here.

Moderator: Moderators

Re: PAHUD not working with Poker Stars

Postby kraada » Wed Aug 05, 2009 5:20 pm

Well, we should have the PT3 patch out for the new Stars hands within the next 24-36 hours. After that we'll be looking into what needs to get fixed for PAHUD.
kraada
Moderator
 
Posts: 54430
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: PAHUD not working with Poker Stars

Postby ldavinci » Thu Aug 06, 2009 8:14 pm

Here's a work-around until "SUPPORT" gets off their butt and does something. In PAH under options-filters UNCHECK all selections. Now PAH will show you table and player statistics.
......Here's the problem as I see it. PAHUD looks at the table and sees $0.25/$0.50 USD. Tracker v2 reports the same table as $0.25/$0.50 USD ($0.25)....SO WE HAVE A MISMATCH.
I'm no software guru, but 23 years in the business as a developer tells me any reasonable programmer could fix this in 30 minutes. YOU DECIDE WHAT YOU THINK!!!!!!
ldavinci
 
Posts: 2
Joined: Tue Jun 03, 2008 1:03 pm

Re: PAHUD not working with Poker Stars

Postby bdwashbu » Thu Aug 06, 2009 8:34 pm

sounds like someone is on the rag

thanks for the workaround above though, will try that shortly
bdwashbu
 
Posts: 9
Joined: Sun Mar 23, 2008 4:17 pm

Re: PAHUD not working with Poker Stars

Postby rhorton45 » Sat Aug 08, 2009 12:40 am

No fix yet? Unchecking the "Show stats from current limit only" is working only sporadically for me. :(
rhorton45
 
Posts: 1
Joined: Sat May 17, 2008 1:01 pm

Re: PAHUD not working with Poker Stars

Postby WhiteRider » Sat Aug 08, 2009 4:55 am

That should work if the hands are being imported correctly into PT2 - the problem isn't with PAH, it is with the information being imported into PT2 as a different limit now that Stars changed their HH format.

Make sure you get the latest PT2 patch from this thread.
WhiteRider
Moderator
 
Posts: 54025
Joined: Sat Jan 19, 2008 7:06 pm
Location: UK

Re: PAHUD not working with Poker Stars

Postby rabbitlover » Sat Aug 08, 2009 10:02 am

WhiteRider wrote:That should work if the hands are being imported correctly into PT2 - the problem isn't with PAH, it is with the information being imported into PT2 as a different limit now that Stars changed their HH format.

Make sure you get the latest PT2 patch from this thread.


Does this mean that with the PT2 patch, no update/patch is necessary for PA?

Thanks
rabbitlover
 
Posts: 101
Joined: Wed Apr 02, 2008 5:31 pm

Re: PAHUD not working with Poker Stars

Postby kraada » Sat Aug 08, 2009 1:00 pm

As far as I'm aware, that is correct.
kraada
Moderator
 
Posts: 54430
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Re: PAHUD not working with Poker Stars

Postby Zitouni » Mon Aug 10, 2009 11:59 am

And what about PTO ?

I have the same issue and the "uncheck current limit" workaround does not work for all the players at the table...
Zitouni
 
Posts: 7
Joined: Sun Mar 09, 2008 6:32 am

Re: PAHUD not working with Poker Stars

Postby kraada » Mon Aug 10, 2009 12:36 pm

Are you running the latest version of PTO?

If so, please enable logging, play for 30 hands on a single table, and submit the PAHud.log to a support ticket and we'll investigate from there.
kraada
Moderator
 
Posts: 54430
Joined: Wed Mar 05, 2008 2:32 am
Location: NY

Previous

Return to Technical Support

Who is online

Users browsing this forum: No registered users and 0 guests