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Re: pt4 error

This error usually means you have statistics which use additional tables which need to be added to the database outside of PokerTracker 4. You will need to contact support@propokerhuds.com to find out what you need to do to your database for those stats to work. In the meantime you can try disable y...
by Flag_Hippo
Sun Jun 12, 2016 3:11 pm
 
Forum: PokerTracker 4
Topic: pt4 error
Replies: 1
Views: 427

Re: std values 5bet and their meaning

Correct. That stat is not available by default in PokerTracker 4 and would require a custom stat for which we have a tutorial available here . There is also 5Bet+ PF After 3Bet stat available in the Download Warehouse . You can then use the columns in that stat to create a 5Bet+ After 3Bet Ratio (ak...
by Flag_Hippo
Sun Jun 12, 2016 3:09 pm
 
Forum: PokerTracker 4
Topic: std values 5bet and their meaning
Replies: 1
Views: 395

Re: Windows 10

Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this and then report it via our support system along with your PokerTracker4.log file so that we can see what is going on.
by Flag_Hippo
Sun Jun 12, 2016 3:00 pm
 
Forum: PokerTracker 4
Topic: Windows 10
Replies: 1
Views: 210

Re: A couple of problems

On PokerStars we are permitted to import a limited number of observed hands via the PT4 "Memory Grabber". This is a special feature that integrates with the PokerStars application to grab hands that reside in memory and this is the reason you are seeing some data (once the limit is reached...
by Flag_Hippo
Sun Jun 12, 2016 6:29 am
 
Forum: PokerTracker 4
Topic: A couple of problems
Replies: 4
Views: 410

Re: Software error

At the end of the PostgreSQL install you can remove the check mark from the "Stackbuilder" option and click "Finish" as these features are not needed for PokerTracker.
by Flag_Hippo
Sun Jun 12, 2016 6:25 am
 
Forum: PokerTracker 4
Topic: Software error
Replies: 23
Views: 2233

Re: A couple of problems

That sounds like PokerStars. Is that correct or are you playing on another poker site?
by Flag_Hippo
Sat Jun 11, 2016 2:25 pm
 
Forum: PokerTracker 4
Topic: A couple of problems
Replies: 4
Views: 410

Re: pokerstars / fulltilt handhistory

Please update to PokerTracker 4.14.17 if you have not already done so: Download PokerTracker 4 If you have any further trouble restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this and then report it via our support system along with your PokerTracker4.log file so ...
by Flag_Hippo
Sat Jun 11, 2016 2:23 pm
 
Forum: PokerTracker 4
Topic: pokerstars / fulltilt handhistory
Replies: 5
Views: 384

Re: COMPLETE NOOB.. NO IDEA WHAT IM DOING

how do i set PokerStars to play and save hand histories? PokerStars Client -> Settings -> Playing History -> Hand History. Make sure the option to "Save My Hand History" is enabled and that they are saving in English. The hand history path listed in PokerStars has to be configured in Poke...
by Flag_Hippo
Sat Jun 11, 2016 2:18 pm
 
Forum: PokerTracker 4
Topic: COMPLETE NOOB.. NO IDEA WHAT IM DOING
Replies: 5
Views: 299

Re: Steps Tournament Results

Please make sure you have tournament summaries set to save in the PokerStars client via "Settings -> Playing History -> Tournament Summaries" and that PokerTracker 4 is set to detect that folder in "Configure -> Sites & Import Options -> PokerStars" to help ensure that your r...
by Flag_Hippo
Sat Jun 11, 2016 2:11 pm
 
Forum: PokerTracker 4
Topic: Steps Tournament Results
Replies: 1
Views: 201

Re: PT4 wiped out over 100k hands in three usernames/ sites

When doing any resource intensive database functions like purging PokerTracker 4 may look like it is not responding during that time and if that process was stopped before it completed your database may not now be in a good state. Please open a Support Ticket and report your problem so that we can c...
by Flag_Hippo
Sat Jun 11, 2016 8:07 am
 
Forum: PokerTracker 4
Topic: PT4 wiped out over 100k hands in three usernames/ sites
Replies: 2
Views: 227
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