Due to the lack of rake in iPoker hand histories these hands cannot currently be imported. I understand that iPoker will be adding rake to these hand histories and when that rolls out we will update PokerTracker 4 to support these hands. If you would like to be notified when that's available you can...

This is working fine for me with PokerTracker v4.18.2. If you don't have a large database you can try a full cache rebuild via 'Database -> Database Management -> Rebuild Cache -> Full Cache Rebuild' otherwise please send all relevant information detailing this to us in a Support Ticket along with y...

Is there a way to enable hand histories in PokerStars? The option to save hand histories in the PokerStars client is turned on via 'Settings -> Playing History -> Hand History': PokerStars Configuration Guide however if you are using the PokerStars.NET client then that does not allow for the saving...

There are no filters available for tournaments with deals.

Please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce the crash and then attach your log file to a Support Ticket : C:\Users\{Windows Login}\AppData\Local\PokerTracker 4\Logs\PokerTracker4.log To access the log file open File Exp...

is there a way to adjust this filter so instead of selecting one specific position, let’s say at least one stack between BB and CO has 20-25bb and doesn’t matter which one? tourney_hand_player_statistics.id_hand in (select thps.id_hand from tourney_hand_player_statistics thps, player p, tourney_bli...

You can calculate the average stack of a player - see this thread but if you play other types of heads up games then there may not be a straightforward method of isolating the stacks from those specific table types. If you need it see this guide for the basics on custom statistics creation and this ...

This is invalid expression already. I tried inserting IF in the stat itself and it's also invalid. How do I make this work correctly? You will need to do the calculation in a column expression and there are examples of tournament rakeback statistics with their own colum expressions in the Download ...

If you are using a PokerTracker 4 version prior to v4.17.13 then you will need to update: Download PokerTracker 4 If you are using a version of PokerTracker 4 that supports Escape tables then turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next ...

If you want to have the same stats from one tab to another, is there a copy/paste method? There is no method you can use to copy statistics from one report to another. With what filters can we open this type of file in a usable way? I am not sure what you mean - filters are not used to open files. ...