WPN only began providing more detailed tournament information in 2020 so it's not unusual to see WPN tournaments with no buyins/prizes if they were played before they introduced the newer format of tournament files. You also opened a support ticket (#426076) in 2019 querying why these WPN results we...

To see the report with your hole cards click on the button labelled 'My Hands'.

There haven't been any changes in this regard.

it doesn't show the results of all the SNG I played on ACR during 2019 and 2020. It shows the SNG tournament #, description, my finish position, but not the prizes or anything money related. How exactly did you get this data into PokerTracker 4? Importing from the original ACR hand histories? WPN f...

Hoy e instalado Pokertracker 4 en mi MacBook Air. Después de abrirlo me han saltado tres mensajes, que Pokerstraker quiere permiso para acceder a la grabación de mi pantalla y audio, permiso para que pueda actualizar o eliminar otras aplicaciones y permiso para controlar mi ordenador. Para que es n...

That's likely due to the fact that Party/PMU use anonymous player names for the first part of the hand history and then real names for the latter part of the hand history - see this example . As far as I am aware they still haven't fixed this so the first hand played at a table cannot be imported un...

Hi! I am trying to find out if the C All in Adj stat in Pokertracker 4 works as expected when the hands come imported from GG Poker? You are using a very old version of PokerTracker 4 that was released in July 2021 so you have none of the updates/fixes introduced since then. For some things updatin...

Hi, when I view my hands on PT4 it gets the the time wrong by a few hours. How do I change my time zone in PT4? I recommend reporting this to us so we can see the specifics of what's going on here: Tutorial: Reporting A Problem If you want to change the timezone in PostgreSQL (the program where Pok...

Go to 'Database -> Currency', select any sessions/tournaments which have an exchange rate of -1 and click the 'Set Rates' button to fetch the correct exchange rates. Note that you can select a range of rows by holding shift and clicking the start/end and you can also select multiple ones individuall...

It would work for exporting/importing the hand note you created but it's not going to tag/mark that hand.