On what poker site is this? PokerStars? The PokerStars client needs to be running in English (PokerStars Client -> Settings -> Global -> Language -> English) and if it isn't then the HUD may not be able to attach to your tournament tables:

PokerStars Configuration Guide

The 'Play Poker' section only displays data from the current session/day so if you want to review all of your poker data you need to move to the 'View Stats' section where there are a variety of built-in reports and filters - see this tutorial video for an example. If you want a list of all your han...

Not within a Popup, but directly on the Main HUD Display. The tabs are displayed within a popup - it will not be on the main HUD display. Do you have a Screenshot of what the Main Display looks like with TABS added? You assign popups to a HUD Group: https://www.pokertracker.com/sites/file.php?fid=1...

That is what that filter is for. It will filter the statistics in the HUD so it will only display data from the number of weeks you specify. For example if you were to set it to 52 weeks then the HUD will only display data from hands that are less than a year old.

The hands should import as they are. So we can take a look at that please attach a sample of these hands to a Support Ticket. Thank you.

So we can see what's going here please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue, take a screenshot of your table(s) and create a support bundle via the 'File -> Create Support Bundle' menu option in PokerTracker ...

Can you please send information detailing this to us in a Support Ticket along with a sample of these hand histories. Thank you.

Just wondering if the BBJ taken stat is the amount I have paid individually towards the BBJ on GGpoker? Unsure if i am interpreting it correctly. There is a 'Jackpot Fee Attributed' custom statistic in the Download Warehouse if that's what you need. Also, does anyone know which stat is the right on...

iPoker hands where cashout have been used will not import into PokerTracker 4 if they don't have the required rake information but iPoker have been adding this to their hand histories. It was first added only in iPoker downloaded hand histories so if you request those they should import and it shoul...

Is the following the correct way to test for a player CHECK? lookup_actions_r.action LIKE 'C%' As per my previous reply a check is represented with an 'X'. 'C' is for calls. I created a Statistic Report and it generated the following code for when a player CALLS or CHECKS the Flop. ((((((cash_hand_...