We believe it may be related to the PokerStars memory grabber. Please disable the PokerStars memory grabber and see if any crashes occur. In PokerTracker, via the file menu, go to Configure -> Site & Import Options. On the left-hand side, select PokerStars and on the right-hand side uncheck &quo...

The problem is due to a bug in the PokerStars client update (I believe it only impacts macOS) On Windows and previously on macOS, hand history files were named as such: HH20211214 [TABLE NAME] [GAME] [STAKES].txt Now they are just named: HH20211214 Two third of the filename is missing and so is the ...

We have a new alpha to try which provides us with additional logging. If you are experiencing crashes with Windows 11; please download and install this version: [REMOVED OLD LINK] If it crashes, please submit your crash reports via the crash reporter the next time you start PokerTracker and let us k...

I think we have had a breakthrough with the random crashes on some Windows 11 machines. Please try the following alpha release which should hopefully resolve the crashes: [REMOVED - NEWER VERSION AVAILABLE BELOW] You can continue to use this alpha version until the next stable version is released; h...

PokerTracker 4.15.38 Release Notes - November 23, 2021 Added: ⋅ partypoker: Replayer/HHV: Added replayer and hand history viewer support for Run It Twice hands ⋅ Winning Poker Network: Added support for "Play It Safe" all-in equity protection Fixed: ⋅ 888: Im...

PokerTracker 4.15.37 Release Notes - October 19, 2021 Added: ⋅ GGPoker: Import: Added support for winning ticket entries in a tournament ⋅ iPoker: Import: Added support Run It Twice hands ⋅ iPoker: Import: Added support for new iPoker feature to be released soon ⋅...

We are seeking a small handful of testers that are willing to test and provide feedback on a major NoteCaddy update prior to being available in the public beta.

If you are interested, please post here and we will be in contact with you with more information.

Best regards,

Derek

PokerTracker 4.15.35 Release Notes - September 17, 2021 Added: ⋅ 888: Import: Added support for 888 play money tournaments ⋅ GGPoker: Import: Added support and detection for Flip & Go tournaments ⋅ iPoker: Import: Added support for fast-fold Football tables and 5-m...

We are proud to announce that after 2+ years of the Ignition Hand Grabber being in beta that the product is now stable for release. Effective August 4, 2021, your beta license will expire and you will have the option to start a 14-Day Free Trial of the official PT4 Ignition Hand Grabber or you can p...