Hi - One can't actually import PokerTracker2 auto-rate rules into PokerTracker3. What you could do instead is to manually transfer the definitions. Open the PokerTracker2 "Auto Rate Players" panel and the "Configure -> Auto-Rate -> Rules" tab in PokerTracker3. Mouse over each of ...

Hi - You answered the question yourself :) So many stats require substantial data to be useful that most are not worth displaying in my opinion (without the necessary data that is). I would get much more use out of something like aggression factor which is multi-purpose and also requires relatively ...

Hi - Would you enable logging and play until the problem occurs (or you cause it to occur). A screenshot of it happening would also be useful. You can see the steps for submitting a ticket and getting the screenshots here: http://www.pokertracker.com/forums/viewtopic.php?f=45&t=20464 You can sub...

I have the exactly same problem. What did they tell u to do? I don't know what his ticket said but sometimes it can be caused by installing the upgrade while PokerTracker3 itself is running so click and download this: http://www.pokertracker.com/products/PT3/download.php?file=PT-Install-v3.00.5.2.e...

Hi -

You'll want to import the layout you've downloaded ("Configure -> Configure HUD" then the "Options -> Import Profile" button) - this will help you with the usage:
http://www.pokertracker.com/forums/viewtopic.php?f=45&t=17503

Mike

Hi -

I responded to your ticket so we'll resolve the issue there, ok? Visit https://www.pokertracker.com/support/mytickets.php and click on ticket #66471.

Mike

Hi - Yes you can switch to the cash-game HUD for tournament play but any stats specific to one format may not translate to the other but it otherwise won't prevent it from functioning. For a top-shelf tournament HUD you should have a look at what the moderator kraada put together (about 2/3 of the w...

Hi -

You'll import them same as hand histories but for most sites the summaries must first be obtained - you can see how to do so here: Pokertracker3 Tournaments FAQ

Mike

Hi - As a Vista user you will want to be sure to follow the steps in these if you haven't already: Required disabling of Vista's UAC (steps 1 - 6 only) Running Poker software as "Administrator" (see "ATTENTION: Windows VISTA users...") About the problem, you may have a security p...

Hi - To be honest I'm not sure if you're talking about being an original Pokertracker 2 user or Pokertracker3 user. PokerTracker3 was designed from the start to handle millions of hands in a single database. Or to create multiple databases with millions of hands in each. I don't know if Holdem Manag...