just a random question , the raised any 4 bet filter means that we raise a 4 bet or that we make a 4 bet ourselves? If you are referring to "More Filters -> Actions and Opportunities -> Preflop -> Preflop Raises -> Any 4Bet" then this will filter hands where you 4Bet. sorry for double pos...

Hi John. While I cannot answer this query myself I will make sure that the appropriate staff who can answer will reply on Monday.

- Rob

Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file. You can find that file by clicking "File --> Show User Data Folder" in the main PokerTracker 4 window - the file we need is t...

Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file. You can find that file by clicking "File --> Show User Data Folder" in the main PokerTracker 4 window - the file we need is t...

To add that stat as well for some further details on configuring your reports you would want to refer to the following guide:

Guide: Configuring Reports

- Rob

NoteTracker will continue to take notes on hands you fast fold from the hand histories PokerStars writes to your computer after those hands are completed. Therefore you do not need to "see" the whole hand yourself for NoteTracker to take a note.

- Rob

For any tournaments missing results you can update the information manually using the Tournament Results window. To open the Tournament Results window either right-click the selected tournament(s) and choose Edit Tournament or click the Edit Tournament Results button in the sidebar when viewing the ...

We were unable to duplicate the trouble you were having so you should send us the new PokerTracker log file we requested from you in your support ticket. Since that was awhile ago you should make sure that you have first updated to PokerTracker v4.13.1 if you have not already done so: Download Poker...

You can change your HUD groups to Lower Transparency Until Mouseover by going to "HUD -> Edit HUD Profiles" and selecting your HUD profile. On the "Table Groups" tab under "Group Properties" you can then change the Display Type to "Lower Opacity Until Mouse Over&qu...

I do not know if someone else has already submitted these hands however the more samples we receive the better. You should compress the original .dhh & .phh files for these tournaments (or for the whole day if you're not sure which files are which) and send them via our support system as request...