One player taking 5+ actions on a single street would be very rare. For a player open raising preflop a line of 'RRRRR' would mean they are at least 10betting.

Is there no way to isolate hands that Player1 played against Player2 and purge them? As I mentioned above you can only purge hands by session, tournament, date, stake, gametype or site so that's only possible if you can identify the sessions in which those hands occurred but you would also be delet...

Please open a Support Ticket with a PokerTracker4.log file that's recorded the trouble, along with a a screenshot or two, so we can see what is going on.

I did not suggest reinstalling anything so presumably you had PostgreSQL v8.4 before you ran the PostgreSQL v9.6 installer? Only one PostgreSQL can run at at time unless you installed them to different port numbers. We have also had issues reported with newer versions of PostgreSQL and v9.3 is our r...

Please attach a sample of original hand history files for these errors to a Support Ticket so that we can investigate for you. If you're not sure which file it is feel free to compress the hand histories from the session and attach them all.

That's not possible as that filter is based on the number of players dealt in and not on the table size.

All the information I have is what you posted in your screenshot and that expression will work to exclude the hole cards you highlighted whether that is for Hero or Villain. I can only guess that you have "Filter On Active Player" turned off and want to filter out "Ax" hands of v...

Unfortunately at iPoker Speed tables the HUD won't be working reliably for those games temporarily because of a bug in the iPoker software where they're writing the wrong table number in the hand histories. Since PokerTracker 4 uses the hand history information to match with a poker table this has t...

No but performance can vary depending on a number of factors including how many tables you are playing. Please open a Support Ticket with a PokerTracker4.log file that's recorded the trouble so that we can investigate that for you.

Did PostgreSQL reinstall successfully? Click your Windows Start button then type the following command:

services.msc

and click on it when it appears. Do you see the PostgreSQL service in the list? Is it started, or can you start it?