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Re: Windows Repair Installation (Upgrade in Place)

You can follow this guide which walks you through how to fully uninstall and reinstall PostgreSQL 9.3. When PostgreSQL 9.3 is installed successfully you can go ahead and restore your backup file in PokerTracker 4 even if you had a different PostgreSQL version before.
by Flag_Hippo
Sun Jul 26, 2015 6:57 am
 
Forum: PokerTracker 4
Topic: Windows Repair Installation (Upgrade in Place)
Replies: 2
Views: 206

Re: Tabletracker

Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file. You can find that file by clicking "File --> Show User Data Folder" in the main PokerTracker 4 window - the file we need is t...
by Flag_Hippo
Sun Jul 26, 2015 6:52 am
 
Forum: PokerTracker 4
Topic: Tabletracker
Replies: 2
Views: 206

Re: can't install postgres

When you installed PostgreSQL manually did you get confirmation that was successful? Click Start type services.msc and click on it when it appears. Do you see the PostgreSQL service in the list?
by Flag_Hippo
Sun Jul 26, 2015 6:49 am
 
Forum: PokerTracker 4
Topic: can't install postgres
Replies: 1
Views: 114

Re: POP up problem

This could be caused by some combination of large padding value, multiple-character separator, and possibly column spanning if you use that. Try setting padding to zero or one and the separator to a single character and see if that helps. If you still can't get it to display as it should please open...
by Flag_Hippo
Sat Jul 25, 2015 12:32 pm
 
Forum: PokerTracker 4
Topic: POP up problem
Replies: 3
Views: 215

Re: stat "Player Name Short" is too long

Go to "Configure -> Statistics" and search for the "Player Name Short" stat and you can create a copy of it by selecting "Duplicate" on the "Definition" tab. Once you have that stat edit the "Format Type" from this: ignore_formatting(trim(this,5)) to...
by Flag_Hippo
Sat Jul 25, 2015 5:23 am
 
Forum: PokerTracker 4
Topic: stat "Player Name Short" is too long
Replies: 2
Views: 319

Re: POP up problem

Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file. You can find that file by clicking "File --> Show User Data Folder" in the main PokerTracker 4 window - the file we need is t...
by Flag_Hippo
Sat Jul 25, 2015 5:18 am
 
Forum: PokerTracker 4
Topic: POP up problem
Replies: 3
Views: 215

Re: Creating a flip report

As already mentioned you can edit the equity range by using the instructions in the description for that particular report.
by Flag_Hippo
Sun Jul 12, 2015 2:51 pm
 
Forum: PokerTracker 4
Topic: Creating a flip report
Replies: 5
Views: 544

Re: Easy way to switch HUD stats to unfiltered?

I will make sure that the appropriate staff who can answer your query will reply on Monday.
by Flag_Hippo
Sun Jul 12, 2015 1:30 pm
 
Forum: PokerTracker 4
Topic: Easy way to switch HUD stats to unfiltered?
Replies: 46
Views: 4502

Re: Creating a flip report

Without more specific details it sounds like you want something the "All-In Equity under 51% " report that is available for download from here . The all-in equity ranges used in that report can be edited to suit your own requirements. To import it into PokerTracker 4, go to the My Reports ...
by Flag_Hippo
Sun Jul 12, 2015 1:27 pm
 
Forum: PokerTracker 4
Topic: Creating a flip report
Replies: 5
Views: 544

Re: Two Databases - Each in a different drive

I will make sure that the appropriate staff who can answer your query will reply on Monday.
by Flag_Hippo
Sun Jul 12, 2015 1:16 pm
 
Forum: PokerTracker 4
Topic: Two Databases - Each in a different drive
Replies: 18
Views: 3144
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