Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with your log file and the file you are trying to import. You can access the log file by clicking 'File --> Show User Data Folder' in the main PokerTracke...

Please do not cross post - we read every thread.

As far as I am aware iPoker will be releasing a fix for this although I don't know what version of the iPoker software that will be in or when that will be so I'd suggest contacting your poker site about that.

Yes.

cash_hand_player_statistics.flg_p_limp and lookup_actions_p.action = 'CR' This means the player limped and then raised so you'd want to use lookup_actions_p.action = 'CC' instead. If you don't want 3bet+ pots e.g. limp/2bet/3bet/limper calls then you can use: char_length(cash_hand_summary.str_aggre...

Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with your log file and a screenshot - get the entire PokerTracker4 window and don't zoom in on anything. You can access the log file by clicking 'File -->...

Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with your log file and custom statistic so we can investigate that for you.

PokerTracker 4 doesn't have "vs hero" stats built in but it can be done with custom stats. You can search our forums for examples and there is a thread on this topic here . Some of our Premium partners (like PokerProHuds among others) may also sell these kinds of stats although I do not ha...

The Microgaming clients we've installed on Mac don't have the GameHistory.dat hand history file there, or anything else that suggests hand histories. If you do see any hand history files being saved in your Microgaming client then send us those files in a Support Ticket.

Go to 'HUD -> Edit HUD Profiles', select your HUD profile and check the number of decimals you have configured to display for the stat under 'Item Properties'.