So we can find investigate that please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue and then attach your support bundle to a Support Ticket . The support bundle is created via the 'File -> Create Support Bundle' menu...

If PokerTracker 4 is not detecting the results correctly on import you can attach the hand history & tournament summary file provided to you by PokerStars to a Support Ticket.

Make sure you are including all of the necessary bounty data in your edits - see this post . If you need further assistance please open a Support Ticket including all relevant information of the edits you have made along with the hand history & tournament summary file provided to you by your pok...

If the hands are being reported as duplicates then they have already been imported and are in the database. Have you selected the correct player in PokerTracker 4 to view that data? If your card converter is generating hands in an iPoker format then you will not see the Bovada downloaded hands if yo...

You are not using the latest version of PokerTracker 4 which contains some updates which might be relevant to your issue: Download PokerTracker 4 If you have any tournaments that import with incorrect buyins after updating please attach your ACR hand history and tournament summary files to a Support...

Any news in this matter, just trying this and seems the same, hands are written into folder but pt4 not importing them. I don't see a ticket from the OP so if you are having a problem please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next ...

You can do that via this page.

Just leave things at default for now. At the end of the PostgreSQL install it will say whether it installed successfully or not. If the PostgreSQL installer says it did not complete successfully then follow the steps posted here for a clean install before trying the v12 installer again. If that does...

The newest versions of PostgreSQL haven't been tested extensively with PokerTracker 4 so at this time I'd recommend downloading and installing PostgreSQL v12 from here . Using a Mac administrator account or administrative privileges install that PostgreSQL and for the password boxes use "dbpass...

cash_hand_summary.str_aggressors_p = '830 % ' However, I am still seeing 0 as result. You inserted a '%' into the expression I suggested which isn't going to work when using '=' since '%' isn't a valid character for the aggressors string. You can only use % when pattern matching with LIKE or SIMILA...