Click Start and type 'services', and open the Services window. Do you see PostgreSQL in the list? Is it started? If not, can you start it? If you installed PostgreSQL manually make sure that you enter the correct port number and password that you created when PostgreSQL asks you for the PostgreSQL s...

Thanks for the update and for letting us know about the cause. Other applications that interact with the poker software can definitely interfere with such a delicate process as grabbing hands, so I'm glad to hear that you got it sorted.

Without seeing the stats that you created I can't tell why they may have caused issues in a report, but some constructions can cause different report grouping to be forced. For example if you look at a By Position report and add a stat that forces any other type of grouping then you would get multip...

Unfortunately the problem after Ignition disconnects is a known issue at the moment. What we're seeing is that hands continue to be generated but the Hud no longer updates.
The development team are working to resolve this now.

This is an alternative that will work for any number between 1 and 4 digits: tourney_hand_histories.id_hand = tourney_hand_player_statistics.id_hand and tourney_hand_histories.history SIMILAR TO '%\(\d{1,4} in chips\) is sitting%' \d is any digit, but you could use _ for any single character too. No...

I suspect that your problem lies in this part: cash_hand_player_statistics.amt_p_raise_made BETWEEN 2.21 AND 2.7 * cash_limit.amt_bb That is probably not giving you what you expect. I think it will be doing this: cash_hand_player_statistics.amt_p_raise_made BETWEEN 2.21 AND (2.7 * cash_limit.amt_bb)...

Logging shouldn't affect the behaviour, but that's good to hear regardless!

Yes, that looks good to me.

Please enable logging (Configure > Options) and restart PT4. Play a few hands at a single table and take a screenshot of the table window. When you sit out create a Support Bundle and attach it to a Support Ticket with your screenshot and the hand history file from the session so that we can see wha...

That is a known issue that the development team are working on. Please open a Support Ticket so that we can let you know when the fix is released.