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Re: Hud is slow to update

This is not a general problem and the solution will depend on your own setup/configuration. So we can learn more about your individual situation please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the ...
by Flag_Hippo
Sat May 02, 2015 7:42 pm
 
Forum: PokerTracker 4
Topic: Hud is slow to update
Replies: 3
Views: 813

Re: Change PT4 background

It is not currently possible to change those background colours in PokerTracker 4 other than what gets changed via any Windows theme changes.
by Flag_Hippo
Sat May 02, 2015 7:37 pm
 
Forum: PokerTracker 4
Topic: Change PT4 background
Replies: 3
Views: 759

Re: hud dissapeared after update

If the 888 client updated/installed in another language, you will need to uninstall it and reinstall again using English. Also you should ensure your hand histories are saving in English in the 888 client via "Settings -> Game Settings". 888 Configuration Guide If the problem persists plea...
by Flag_Hippo
Sat May 02, 2015 7:16 pm
 
Forum: PokerTracker 4
Topic: hud dissapeared after update
Replies: 6
Views: 619

Re: What happened with the videos?

Thank you for the report. I have forwarded this issue to the site administrators and will post again when I have an update.

- Rob
by Flag_Hippo
Sat May 02, 2015 7:08 pm
 
Forum: PokerTracker 4
Topic: What happened with the videos?
Replies: 2
Views: 252

Re: hardware configuration

Upgrading your hardware from what you have at present is unlikely to yield any significant performance improvements. Are you currently running a 64 bit operating system? What PostgreSQL version do you currently have installed? If you have not already done so you should tune your database to take adv...
by Flag_Hippo
Sat May 02, 2015 6:46 pm
 
Forum: PokerTracker 4
Topic: hardware configuration
Replies: 5
Views: 1082

Re: Replayer crash my PC

I have not seen any other reports of this. Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file. You should send the log from here before you restart PokerTracker 4 again: C:\Users\SOME_NAM...
by Flag_Hippo
Sat May 02, 2015 6:08 am
 
Forum: PokerTracker 4
Topic: Replayer crash my PC
Replies: 1
Views: 309

Re: hud not working for zoom

For Zoom Poker you would want to make sure you have followed the steps in this guide and are starting everything in the proper order. If the trouble persists please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support sys...
by Flag_Hippo
Sat May 02, 2015 5:53 am
 
Forum: PokerTracker 4
Topic: hud not working for zoom
Replies: 1
Views: 311

Re: HUD not appearing

Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file. You can find that file by clicking "File --> Show User Data Folder" in the main PokerTracker 4 window - the file we need is t...
by Flag_Hippo
Sat May 02, 2015 5:50 am
 
Forum: PokerTracker 4
Topic: HUD not appearing
Replies: 1
Views: 217

Re: No Hud on 8players table Partypoker

Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce the problem at this 8 handed table and then report it via our support system with your log file. You can find that file by clicking "File --> Show User Data Folder" in the main PokerTracker 4 window ...
by Flag_Hippo
Sat May 02, 2015 5:49 am
 
Forum: PokerTracker 4
Topic: No Hud on 8players table Partypoker
Replies: 10
Views: 975

Re: hardware configuration

Please refer to this post which goes into some more details about system requirements and what they mean for PokerTracker 4.

Re: Ideal System Requirements for PT4

- Rob
by Flag_Hippo
Sat May 02, 2015 5:41 am
 
Forum: PokerTracker 4
Topic: hardware configuration
Replies: 5
Views: 1082
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