Search found 15232 matches

Return to advanced search

Re: Can't get PT4 to run

Those instructions are for both Windows and macOS. If you are having an issue following a specific part of the guide please provide further details about where you are having trouble.
by Flag_Hippo
Thu Dec 05, 2024 3:48 pm
 
Forum: PokerTracker 4
Topic: Can't get PT4 to run
Replies: 6
Views: 424

Re: Import does not update stats and columns already there

When we import stats or a hud profile, PT4 does not update currents stats and columns already there. Some times it display a warning but no choice to overwrite. We must manualy delete columns and stats before import to have the updates. Is it normal ? Does a workaround exists? Yes it's normal and t...
by Flag_Hippo
Thu Dec 05, 2024 1:25 pm
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: Import does not update stats and columns already there
Replies: 1
Views: 182

Re: PostgreSQL not installed

Please download and install PostgreSQL v16 manually instead - see this guide:

Guide: Install the new PostgreSQL version
by Flag_Hippo
Thu Dec 05, 2024 1:21 pm
 
Forum: PokerTracker 4
Topic: PostgreSQL not installed
Replies: 3
Views: 283

Re: Can't get PT4 to run

When you reinstalled PostgreSQL did it say it installed successfully or not when the installer finished? If it installed successfully are you using the same port and password in the PokerTracker connection settings that were used for the PostgreSQL install? If the PostgreSQL version number is displa...
by Flag_Hippo
Thu Dec 05, 2024 1:20 pm
 
Forum: PokerTracker 4
Topic: Can't get PT4 to run
Replies: 6
Views: 424

Re: Purging hands

Can you tell me what to uncheck to export my hands only? Exporting is done via 'Database -> Export Hands': Guide: Exporting Hands I need to backup the database and restore it from that back uped file, right? Did you create the backup before purging? If you have a backup file from before the purge t...
by Flag_Hippo
Thu Dec 05, 2024 7:12 am
 
Forum: PokerTracker 4
Topic: Purging hands
Replies: 5
Views: 446

Re: Purging hands

Unfortunately that's a known issue when purging observed hands and if you open a Support Ticket we can let you know when that is fixed. If you want a database without observed hands then you can export your own played hands from the database and then import those hands into a new database.
by Flag_Hippo
Wed Dec 04, 2024 2:14 pm
 
Forum: PokerTracker 4
Topic: Purging hands
Replies: 5
Views: 446

Re: pb HUD

I don't know what's causing the issue you described in your post and we will need to follow up with you on that on an individual basis so please report this to us as described above. Thank you.
by Flag_Hippo
Wed Dec 04, 2024 2:13 pm
 
Forum: PokerTracker 4
Topic: pb HUD
Replies: 3
Views: 484

Re: [HUD] Allow not reading from current database

Unfortunately that cannot be done since the active database must be selected. I don't see any reference to any specific change to this functionality and I've also installed some older versions and in all those I've checked the active database still needs to be selected.
by Flag_Hippo
Wed Dec 04, 2024 7:10 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: [HUD] Allow not reading from current database
Replies: 3
Views: 539

Re: [HUD] Allow not reading from current database

You will need to make the database you want to use for the HUD the active database in PokerTracker 4 via the 'Database Management' window:

Guide: Database Management (Setting the Active Database)

The active database will also be the database that hands get imported into while playing.
by Flag_Hippo
Tue Dec 03, 2024 7:07 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: [HUD] Allow not reading from current database
Replies: 3
Views: 539

Re: Performance Issues with PokerTracker 4 on a New Laptop

Pleased to hear it and thanks for the update. If you believe the problem was caused by a hand history file can you please attach this hand history sample to a Support Ticket so we can investigate and fix any potential issue.
by Flag_Hippo
Tue Dec 03, 2024 7:05 am
 
Forum: PokerTracker 4
Topic: Performance Issues with PokerTracker 4 on a New Laptop
Replies: 3
Views: 648
PreviousNext

Return to advanced search

cron
highfalutin