Your PostgreSQL installations may need to be cleaned up. Please open a Support Ticket with a link to this thread, or an explanation of your problems, and one of our support techs will work with you to get PostgreSQL sorted out for you.
That is probably the Privacy settings blocking it. Please try removing PT4 from all of the Privacy & Security permissions it has. Make sure to remove the permission by selecting PT4 and clicking the minus button (do not just disable it). In the latest macOS version there are 5 sections within Pr...
As long as you are downloading directly from this website that is likely a false positive. PokerTracker needs to interact closely with the poker sites it supports and this uses techniques similar to those used by the type of software mentioned but is entirely benign. Feel free to send the hand conve...
I'm not aware of the status of any of the new apps I'm afraid. We don't tend to find out until something is [nearly] ready for release, but I will mention this to the development team and see if there is any update they can make on that page. Sorry to keep you in suspense, and I'm definitely not goi...
Please enable logging (Configure > Options) and restart PT4. Reproduce the problem and then create a Support Bundle and attach it to a Support Ticket and one of our support techs will work with you to get your database restored.
If you are not having any problems then updating PostgreSQL may not be worth it. We are not seeing any huge differences in performance between versions but if your database is especially large or slow then you may want to consider it. If you want to take a look at what the process involves our upgra...
Hello, I need help with an expression to filter all the turns in which there are NO straights to a possible card.....with the quick filters I can't do it. Thanks Go to Board Texture > Board Connectedness > Turn and add the 'Any made straight is possible' filter. Now you can 'NOT' that filter (click...
With PT4 not running please run the ACR installer again and that should get things working. Sometimes during the update ACR will remove the hand history folder and fail to write your hand histories. Reinstalling will fix that. If it still doesn't work after that please check that hand histories are ...