Hello, to see hands where you are facing a 3-bet after raising, open Filters, go to Actions and Opportunities / Preflop / Raises, select Any 2Bet and click Add to Filter button in the top right corner. Then click Add Filter, go to Actions and Opportunities / Preflop / Actions Encountered With Sizes,...

Hello, range calculation result will be the average equity of all combinations of each range against the other. Not all hands within the range will be equally likely in reality, but none of that is factored in, as the software has no way to know that. Also keep in mind that any range selection is al...

Hello, please open a Support Ticket so that we can put you in touch with the correct person that will be able to help you.

Hello, I assume your hand histories are from iPoker, if that isn't the case, please let me know. This situation normally occurs when the timezone is configured incorrectly for iPoker as their hand histories do not specify what timezone is being used so you should set the time in the iPoker lobby to ...

There was an issue with signing the installer - it is signed by an internal signature instead of the official one, that's why there is a warning when launching it. I've informed the development team, and we'll get it updated as soon as possible. It is safe to use, however, you can also install the p...

Please first try resetting the report. Right-click somewhere in the top section of the report, select Configure Report and then Restore to Default. If that doesn't help, then backup your database , upload it to a cloud sharing service (GoogleDrive, OneDrive, DropBox,...), send us the link in a Suppo...

Hello, If you want to create a stat, then we'll have to think about it and get back to you, as it is a bit tricky, because we can't filter for "any player" in the hand. If you just want to filter these hands, then you can open a Hand report, go to Filters > Edit Existing Expression Filters...

Did you add players to the Alias on purpose? What happens if you click the icon next to Player's name, and remove all players from the Alias, do you then see the correct amount of hands for player Sh0rtR0und?

Hello, Where exactly do you see this problem? In all the reports or just in specific one(s)? If you are talking about a Hand report, it is possible that you have Filter on Active Player option unchecked, which means you will see hands from each player's perspective. You can uncheck that option by op...

Hello, The easiest way to get back the original stakes would be to reimport all your hand history files. But if that isn't possible, you can still revert to the original stakes manually. To do so, click Results or Statistics tab, then select By Session report. Click on a specific session and then op...