Yes, unfortunately these backups cannot currently be used. Our lead developer is working on this and I'm hoping we'll have an update in the coming week. If you open a ticket I will be able to send you an alpha version as soon as the fix is ready, although I expect that we will do a full release righ...

Please open a Support Ticket about this. We have a fix in place and we can send you an alpha version to use in the meantime.

For anyone experiencing this problem please be sure to close down both PT4 and your Ignition/Bovada/Bodog software so that neither of them are running, and then start both again. This allows the Ignition Hand Grabber to reconnect properly to the new software and has resolved the problem for some use...

There is a known problem with backups of some large databases in the current release and the development team are working on the fix. If you want to receive a notification when the fix is released please open a Support Ticket about the issue.

Your PostgreSQL installations may need to be cleaned up. Please open a Support Ticket with a link to this thread, or an explanation of your problems, and one of our support techs will work with you to get PostgreSQL sorted out for you.

That is probably the Privacy settings blocking it. Please try removing PT4 from all of the Privacy & Security permissions it has. Make sure to remove the permission by selecting PT4 and clicking the minus button (do not just disable it). In the latest macOS version there are 5 sections within Pr...

Follow the link and enter 'wsd' in the search bar and it returns just the stat mentioned (I just tried it).

As long as you are downloading directly from this website that is likely a false positive. PokerTracker needs to interact closely with the poker sites it supports and this uses techniques similar to those used by the type of software mentioned but is entirely benign. Feel free to send the hand conve...

I'm not aware of the status of any of the new apps I'm afraid. We don't tend to find out until something is [nearly] ready for release, but I will mention this to the development team and see if there is any update they can make on that page. Sorry to keep you in suspense, and I'm definitely not goi...

Great! Thanks for letting us know.