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Re: SNG sensei not saving filters for Stars

Please update to this version: https://www.holdemmanager.com/Downloads/TN2Update2.8.47s.msi Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button.  Then send a copy of that ZIP file. Also please send a screenshot of your des...
by udbrky
Fri May 08, 2020 12:59 am
 
Forum: TableNinja II
Topic: SNG sensei not saving filters for Stars
Replies: 1
Views: 4845

Re: table ninja subscription

Please create a support ticket via the 'Contact Support' link here - https://support.pokertracker.com/ - and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.

We cannot do this over the forum.
by udbrky
Sun Apr 26, 2020 1:12 pm
 
Forum: TableNinja II
Topic: table ninja subscription
Replies: 1
Views: 1266

Re: Cancel my table ninja subscription

Please create a support ticket via the 'Contact Support' link here - https://support.pokertracker.com/ - and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.
by udbrky
Thu Mar 12, 2020 9:19 pm
 
Forum: TableNinja II
Topic: Cancel my table ninja subscription
Replies: 1
Views: 4581

Re: TN2 not working with PS Aurora-Graphics

Please see this thread for PS Aurora issues:

https://forums.holdemmanager.com/showth ... p?t=540812
by udbrky
Mon Jan 13, 2020 7:51 pm
 
Forum: TableNinja II
Topic: TN2 not working with PS Aurora-Graphics
Replies: 2
Views: 2956

Re: TN2 not working with PS Aurora-Graphics

Please update to this version: https://www.holdemmanager.com/Downloads/TN2Update2.8.22s.msi Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button.  Then send a copy of that ZIP file. Also please send a screenshot of your des...
by udbrky
Fri Jan 10, 2020 10:59 pm
 
Forum: TableNinja II
Topic: TN2 not working with PS Aurora-Graphics
Replies: 2
Views: 2956

Re: Table Ninja works on 1 PC but not the other

Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button.  Then send a copy of that ZIP file. Also please send a screenshot of your desktop with a table and your HUD displayed.  Please follow these instructions to take a screen...
by udbrky
Mon Nov 18, 2019 4:05 am
 
Forum: TableNinja II
Topic: Table Ninja works on 1 PC but not the other
Replies: 1
Views: 4825

Re: iPoker support

How long i have to wait for a reply here ? Why exactly i am paying each month ? At least update the supported sites advertised on the site! These are also Poker Tracker Supported sites. Table Ninja does not support all of them. TN2 has its own supported sites. https://www.pokertracker.com/products/...
by udbrky
Mon Nov 11, 2019 1:37 pm
 
Forum: TableNinja II
Topic: iPoker support
Replies: 5
Views: 9091

Re: iPoker support

Chewee wrote:I really would like to know when this will be fixed. Otherwise you should not say that iPoker is in beta, when its not working at all.


Did you reply to the ticket that you had sent in?
by udbrky
Mon Nov 11, 2019 1:35 pm
 
Forum: TableNinja II
Topic: iPoker support
Replies: 5
Views: 9091

Re: iPoker support

Please reply to the ticket.
by udbrky
Mon Oct 28, 2019 10:40 pm
 
Forum: TableNinja II
Topic: iPoker support
Replies: 5
Views: 9091

Re: Give me a refund for automatic payments

You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.
by udbrky
Tue Jul 16, 2019 1:11 pm
 
Forum: TableNinja II
Topic: Give me a refund for automatic payments
Replies: 3
Views: 3614
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