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Re: HUD does not work

Hello, same problem for me the hud is no longer displayed on PS zoom so I try to download the latest version of Pokertracker but my antivirus reports a virus to me and eliminates it by itself what to do ? on the other hand on cash tables or spins everything works this happened since the PS update y...
by WhiteRider
Wed Jun 08, 2022 8:33 am
 
Forum: PokerTracker 4
Topic: HUD does not work
Replies: 16
Views: 482

Re: Not Seeing All Hand History

Was this for yourself or another player?
If you're looking at a villain's data then you won't have hole cards for all of the hands. Quite a large proportion of those hands wouldn't go to showdown so you'd never find out their cards in that case.
by WhiteRider
Wed Jun 08, 2022 2:25 am
 
Forum: PokerTracker 4
Topic: Not Seeing All Hand History
Replies: 2
Views: 113

Re: mi HUD does not show Big blind hands history

That may depend how the Hud is set up. There aren't any built-in Hud filters that would only affect stats from one position.
If you can't tell what is wrong please follow the directions in my previous message to open a ticket so that we can check it out for you.
by WhiteRider
Sun May 29, 2022 2:05 pm
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: mi HUD does not show Big blind hands history
Replies: 3
Views: 99

Re: HUD showing on table, no stats or player names

That sounds like you have changed the player stats group to 'Table Average' instead of 'Show on table for everyone' (or '...everyone but hero'). Go the the Hud editor and select the profile and then the group that shows the player stats, and check that setting. See the section between the 2 and the ...
by WhiteRider
Sun May 29, 2022 2:03 pm
 
Forum: PokerTracker 4
Topic: HUD showing on table, no stats or player names
Replies: 3
Views: 125

Re: Hands not showing up

Thanks - someone should get back to you by tomorrow; we're sometimes a little behind with tickets over the weekend.
by WhiteRider
Sun May 29, 2022 12:33 pm
 
Forum: PokerTracker 4
Topic: Hands not showing up
Replies: 9
Views: 227

Re: mi HUD does not show Big blind hands history

Do you mean the player that is currently in the big blind, or one specific player whose stats don't seem complete? RAM wouldn't affect that, but here are some Hud filters which can limit the data shown. See Hud > Edit Hud Options. Without knowing exactly what data is being shown in the Hud and what ...
by WhiteRider
Sun May 29, 2022 12:32 pm
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: mi HUD does not show Big blind hands history
Replies: 3
Views: 99

Re: PT4 unable to import hands

Sorry I overlooked your message earlier. I replied in that original thread now.
by WhiteRider
Sat May 28, 2022 12:39 pm
 
Forum: PokerTracker 4
Topic: PT4 unable to import hands
Replies: 1
Views: 86

Re: Hands not showing up

What about my issue please? Sorry - I meant to reply to you too.. The next PT4 update should be able to identify the troublesome stats, but in the meantime if you make a Backup of just the default Optional Files (no databases) and attach that to a Support Ticket with a brief explanation of your pro...
by WhiteRider
Sat May 28, 2022 12:39 pm
 
Forum: PokerTracker 4
Topic: Hands not showing up
Replies: 9
Views: 227

Re: Can't Delete Default HUD Profiles?

Do you have any other Hud profiles? It may not be possible to remove the very last one.
by WhiteRider
Sat May 28, 2022 12:37 pm
 
Forum: PokerTracker 4
Topic: Can't Delete Default HUD Profiles?
Replies: 14
Views: 2881

Re: Hands not showing up

I played some hands last night. I know PT4 was working because I could see the player stats and I could see PT4 counting the hands. However, when I went to review my session there was nothing there. Firstly, make sure that you click the Refresh button to see the latest data. If you still don't see ...
by WhiteRider
Sat May 28, 2022 4:21 am
 
Forum: PokerTracker 4
Topic: Hands not showing up
Replies: 9
Views: 227
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