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Re: poker tracekr installation problem

Please follow the directions here.
by WhiteRider
Sat Jul 23, 2022 3:05 am
 
Forum: PokerTracker 4
Topic: poker tracekr installation problem
Replies: 1
Views: 89

Re: installation error

Please follow the same directions from Flag_Hippo above so that we have the information we need to help you.
by WhiteRider
Sat Jul 23, 2022 3:04 am
 
Forum: PokerTracker 4
Topic: installation error
Replies: 3
Views: 275

Re: Play Money

Play money is not worth anything, so any "My Currency" stats or graphs will show zero. To view your play money results you would be better to use the Statistics page where the results are shown in big blinds (BBs) in the graph. You can also add stats like "BB Won" to a report see...
by WhiteRider
Sun Jun 26, 2022 6:38 am
 
Forum: PokerTracker 4
Topic: Play Money
Replies: 1
Views: 127

Re: range viewer for pool ranges?

If you open a Support Ticket with your request we can link you into our system and the more weight (tickets) a request has the more likely the development team are to implement it. There isn't a workaround for aliasing players who have played against each other - that would generate contradictory da...
by WhiteRider
Sat Jun 25, 2022 5:02 pm
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: range viewer for pool ranges?
Replies: 6
Views: 219

Re: HUD not working

That's good to hear - thanks for confirming.
by WhiteRider
Sat Jun 25, 2022 2:34 pm
 
Forum: PokerTracker 4
Topic: HUD not working
Replies: 3
Views: 171

Re: range viewer for pool ranges?

No, the range visualizer does not work for a pool of players.
The closest you can get is to create an 'All Players' report in My Reports and remove the player name from the report and replace it with the starting hand stat.
by WhiteRider
Sat Jun 25, 2022 2:34 pm
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: range viewer for pool ranges?
Replies: 6
Views: 219

Re: Error after pokerstars update

Thanks - someone will get back to you via your ticket.
by WhiteRider
Sat Jun 25, 2022 12:16 pm
 
Forum: PokerTracker 4
Topic: Error after pokerstars update
Replies: 3
Views: 239

Re: HUD not working

Please try rebuilding your database cache and that should resolve the issue.

Database > Database Management > Rebuild Cache > Full Cache Rebuild

If you have a large database this could take some time, but please let it run to completion.
by WhiteRider
Sat Jun 25, 2022 10:46 am
 
Forum: PokerTracker 4
Topic: HUD not working
Replies: 3
Views: 171

Re: PokerBros Add-On

PT4 supports PokerBros but you will need a hand converter to generate the hand histories.

Take a look at https://www.pokertracker.com/products/PT4/converters/
by WhiteRider
Sat Jun 25, 2022 7:54 am
 
Forum: PokerTracker 4
Topic: PokerBros Add-On
Replies: 6
Views: 176

Re: Problems after PokerStars update

I also have one problem with PokerTracker website. Whenever I try to login I need to reset password. Is this known bug? No, I'm not aware of that being an issue for anyone. Please open a separate Support Ticket about that and we can pass it on to our site admin to find out what might be causing tha...
by WhiteRider
Sat Jun 25, 2022 7:53 am
 
Forum: PokerTracker 4
Topic: Problems after PokerStars update
Replies: 3
Views: 210
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