sgftymkgg wrote:Using your methods, I have recovered Custom Stats and Reports
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Great - thanks for letting us know!

sgftymkgg wrote:What's the difference between StatDefinitionsCustomized and StatDefinitionsExternal?

Customized is your custom stats. External are any Premium stats you may have.

For future reference; you should not uninstall PT4 before installing a different version. However, that should not remove any custom stats. Some Hud data has been updated and reverting to an earlier version will prevent any updated Hud profiles from working, so if you mean you are missing something ...

Reinstalling PT4 should not affect custom stats and reports - can you explain exactly what you did please? For example, did you manually delete any folders?

If you have deleted the folder where they are stored (%LOCALAPPDATA%\PokerTracker 4\Data) then you would need to restore them from a Backup.

I'm not sure why this matters, but if you use lowercase "and" instead of uppercase "AND" that will stop the error. However, you should use the full database field names (instead of column names from statistics) in filters like this: cash_hand_player_statistics.flg_f_donk and cash...

GGPoker does not allow the importing of hands or the use of a HUD while playing. You should be able to download your hands afterwards and import them into PokerTracker 4. Downloaded hands can be manually imported into PokerTracker 4 using 'Play Poker -> Get Hands From Disk'.

In that case please follow the directions in Flag_Hippo's last post to open a support ticket so that we can take a look at your data and find out what might be wrong.

Great - thanks for confirming.

This restriction was introduced to prevent problems caused by over-use of system resources when loading very large reports. If you need to see more rows than that and your PC is capable of displaying them then there is a configuration file setting that you can use at your own risk. If you see any is...

PokerStars have now fixed this issue so hopefully it will be rolled out to your region soon.

That error was resolved in PokerTracker 4.17.2 so please update from the PT4 Download Page.