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Re: Md5 hash for PT4 executable file?

Yes I downloaded a file with the details below, however the program didn't start after install. Restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this and then report it via our support system with your PokerTracker4 log file: C:\Users\SOME_NAME\AppData\Local\Poker...
by Flag_Hippo
Sun Sep 20, 2015 5:55 am
 
Forum: PokerTracker 4
Topic: Md5 hash for PT4 executable file?
Replies: 11
Views: 1142

Re: BB amount contribution

This would be the bb contributed by the player the note was made on and not the total bb.
by Flag_Hippo
Sat Sep 19, 2015 9:39 am
 
Forum: TableTracker & NoteTracker
Topic: BB amount contribution
Replies: 1
Views: 629

Re: ICM Opponent Models line definitions

I will make sure that the appropriate staff who can answer your query will reply after the weekend.
by Flag_Hippo
Sat Sep 19, 2015 9:31 am
 
Forum: PokerTracker 4
Topic: ICM Opponent Models line definitions
Replies: 2
Views: 251

Re: I purged older sessions and my hands aren't being collec

What site is this on? PokerStars? Please check that your poker site is still configured correctly to import your own hands as you play. Site Configuration Guides If you continue to have any trouble please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this and th...
by Flag_Hippo
Sat Sep 19, 2015 9:30 am
 
Forum: PokerTracker 4
Topic: I purged older sessions and my hands aren't being collected
Replies: 3
Views: 156

Re: HUD problems 4.14.4

Please restart PT4 using the logging enabled link on your Start Menu, reproduce the issue and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in t...
by Flag_Hippo
Sat Sep 19, 2015 7:01 am
 
Forum: PT4 for macOS
Topic: HUD problems 4.14.4
Replies: 25
Views: 2830

Re: Unable to login to database

Please create a support ticket with a link to this thread and we'll have one of our technicians work with you on this issue.
by Flag_Hippo
Sat Sep 19, 2015 6:59 am
 
Forum: PT4 for macOS
Topic: Unable to login to database
Replies: 18
Views: 2155

Re: Tools not showing up in hud w/ pos. popup

You will need to add the Tools popup to your table group in the HUD Profile Editor by selecting the Assign Popups button (the order the popups appear in the list will be the order displayed in the Tabs).
by Flag_Hippo
Sat Sep 19, 2015 6:50 am
 
Forum: PokerTracker 4
Topic: Tools not showing up in hud w/ pos. popup
Replies: 2
Views: 543

Re: Grouping Results Calendar

You can set the 'My Day Starts At' setting to your preferred time via "Configure > Reporting Options" so your day does not change at midnight.
by Flag_Hippo
Sat Sep 19, 2015 6:32 am
 
Forum: PokerTracker 4
Topic: Grouping Results Calendar
Replies: 3
Views: 445

Re: I purged older sessions and my hands aren't being collec

Are you seeing your player name if you click on the "Player:" dropdown in PokerTracker 4 then select "Choose New Player...". and typing the player name you are looking for? If your player name is not visible then you probably have it connected to an alias so you will need to sele...
by Flag_Hippo
Sat Sep 19, 2015 6:28 am
 
Forum: PokerTracker 4
Topic: I purged older sessions and my hands aren't being collected
Replies: 3
Views: 156

Re: how to create seperate postgres database

PokerTracker 4 and Holdem Manager 2 have different database structures so separate databases in PostgreSQL will be used by default for each program.
by Flag_Hippo
Sat Sep 19, 2015 6:13 am
 
Forum: PokerTracker 4
Topic: how to create seperate postgres database
Replies: 1
Views: 108
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