The PokerTracker database structure has changed/expanded over time and there are many database tables so there are instances where different bits of code do the same thing. If you are building custom statistics then I'd recommend using tourney_hand_player_statistics.position = 9 because if you use l...

Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file and that will help us figure out what's going on here. You can access the log file by clicking 'File --> Show User Data Folder' in the m...

In My Reports tab go to Filters > Add New Simple Filters > Hand Details and select Player is Hero to turn it on then click on Add Filter and on the next window click on the recently added Player is Hero filter and below select "NOT" and click Save & Apply Filters In addition to filter...

Thanks for letting me know. I would also recommend having the backup file on C:\ again whenever you run the restore process.

I have card catcher I had been using HM2 no issue i just switched to Pt4 is says to set up IPOKER but when i try to it saw that skin isnt installed what do i need to do to have my hud on ignition also i want to be able to review HH so I bought the other Program the converter can someone help me set...

If you want to separate Zoom hands from those played at regular tables (and vice versa) then you can enable 'Stats From Current Cash Stake Only' in 'HUD -> Edit HUD Options -> General Settings'. This will work even if the hands are at the same stake as Zoom hands are imported as their own stake in P...

What's the difference between backing processed hands and the Database ? PokerTracker 4 imports hands into your database which it then uses to generate reports, display a HUD e.t.c. whereas 'Processed Hands' are all the original copies of hand histories PokerTracker 4 has been archiving for you . B...

DJSpinThat wrote:-position of lead aggressor position selected exactly 9 AND position of first raiser position of selected exactly 9

The lead aggressor is the player who makes the last preflop raise so if the BB 3bets the SB won't necessarily be the lead aggressor.

Import speeds also depend on other factors including the type of hands you are importing and the total number of hands. We're aware that import speeds drop over large imports and until we can address this we recommend splitting your larger imports into batches. We understand that this is inconvenien...

We'll need to try and capture this trouble you're having so we can find out what's causing it. To do that in PokerTracker 4 click "Configure -> Options" and if "Logging Enabled" doesn't have a check mark, click it such that it does. Close/restart PokerTracker 4 and the next time ...