When further actions are possible after more information becomes available (after the flop is dealt for example) then the players who can act have further choices, and only the stronger hands are likely to get to showdown (with weaker hands folding). If we calculate net adjusted results only when no...

Please restart PokerTracker 4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file. You can access the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window - the file we need is the te...

Which two statistics were downloaded?

Updates are not automatic so please update to the latest version here.

I am not sure how that could have happened however a support technician has now reopened the ticket and replied to you. Apologies for the delay.

Please include all relevant information detailing the problem and compress the hand history/tournament summary files for any tournaments which don't work for you and attach them to a Support Ticket.

There is a 'WSD % After River Bet' custom stat available from the Download Warehouse.

I don't see any ticket from you. Could you have submitted it via a different account or another email address? If not please open a new ticket and let me know the ticket number after you've submitted it.

You are missing the y at the end of tourney_hand_summary.

You should get a reply later today.