If you have a database that was updated to the new schema then it shouldn't process the update again on that database.

Try adjusting the double-click speed of your mouse on your Mac via 'System Preferences -> Accessibility' or use the method suggested by cwm9 above.

If you hover over a statistic in the HUD or a report then the times/opportunities for that statistic will display in a tooltip. The 'Item Properties' for a statistic in the HUD Profile Editor also offers an option to the 'Show Times/Opportunities' directly in the HUD.

YashN wrote:Grateful if you can add this to a support ticket/bug report.

Can you please report this to us via a Support Ticket and attach the files provided to you by PokerStars. Thank you.

Error submitting ticket: The following file failed to upload: PokerTrackerHud4_202207312020.log: We could not determine the type of file. I get this error when I try to update ticket! That isn't the correct file. Depending on your Windows settings the file will be called 'PokerTracker4' or 'PokerTr...

It's not possible to save images within a player note.

If PostgreSQL (the program where PokerTracker 4 stores your poker data) is not automatically installing please manually download and install PostgreSQL v10.21 for Windows x86-64 from here and for the two password boxes use 'dbpass' (no quotes) which is what PokerTracker 4 uses by default. If that in...

Please report this to us in a Support Ticket and attach a sample of your 888 Blast tournament files.

Please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue you've described and then attach your support bundle to a Support Ticket so we can check your logs and advise you accordingly. The support bundle is created via the...

Please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue you've described and then attach your your log file to a Support Ticket : C:\Users\{Windows Login}\AppData\Local\PokerTracker 4\Logs\PokerTracker4.log To access the...