Does the problem happen when using the Cash - Default or the Tournament - Default HUD? If this issue is happening in replayer, do stats show up in the popup if you go to Options, and uncheck the "Hud Stat Values at Time of Hand" option? How about if you check the "Show Hero Lifetime S...

Please open a Support Ticket with a link to this forum thread, and also attach a log file, which you can find in your C:\Users\USERNAME\AppData\Local\PokerTracker 4\Logs folder, and we'll let you know what can be done to resolve this problem.

Re-index doesn't need to be done again after upgrading to the latest PokerTracker 4 release. You might see performance improvements if you upgraded to the latest patch of the PostgreSQL version you are using, and in that case, re-index would also be advisable.

Hello, I don't have any information about possibly adding solver capabilities to PokerTracker, but thank you both for the suggestions! I will talk to the development team, and we will get back to you.

Yeah, ACR now won't work without closing chrome's remoting_host.exe, and it's not allowing virtual machines to be running at the same time as the client.
Thank you for your suggestion! I will forward it to the development team, and we will get back to you.

That's great to hear! Thank you for the confirmation.

Thank you for sharing the log. Upgrading cache functions is likely the reason for PokerTracker 4 "freezing" at startup. This could take a long time to complete in very large databases. I would suggest that you use the previous release if you intend to play, and when you won't need to use y...

For those of you who are experiencing a problem with PokerTracker 4 freezing at startup, please open a Support Ticket with a link to this forum thread, and attach a log file, which you can find in your C:\Users\USERNAME\AppData\Local\PokerTracker 4\Logs folder, and we will investigate the issue. If ...

Digital signing has now been fixed, and you can download the new installer using this link: https://www.pokertracker.com/products/PT4/download.php?file=PT-Install-x64-v4.18.2.exe

Hello, to see hands where you are facing a 3-bet after raising, open Filters, go to Actions and Opportunities / Preflop / Raises, select Any 2Bet and click Add to Filter button in the top right corner. Then click Add Filter, go to Actions and Opportunities / Preflop / Actions Encountered With Sizes,...