Hello, you could use the following simple filters: - under Hand Details, select Maximum Preflop Raise That Occurred > 2Bet (this way you won't see any 3bet+ hands) - under Hand Details, select Preflop Limping That Occured > Exactly 1 (so there will only be 1 limper) - under Actions and Opportunities...

Hands are moved to the Processed folder only when they are imported automatically, so only when you use Get Hands While Playing, and not when using Get Hands From Disk option. Hands don't get moved automatically after clicking Stop Getting Hands button if the files are old, which likely means they w...

Yeah, using tourney_hand_player_statistics.enum_p_3bet_action = 'F' looks correct. I guess you could also use lookup_actions_p.action = 'RF' instead.

If you change this filter: [i]tourney_hand_player_statistics.position = 8 AND tourney_hand_summary.cnt_players = 2 AND tourney_hand_player_statistics.flg_p_3bet AND ((tourney_hand_player_statistics.amt_p_2bet_facing + tourney_hand_player_statistics.amt_blind) / tourney_blinds.amt_bb) = 2 AND tourney...

OK, thank you for letting us know that you found the solution. Good luck at the tables!

Hello, we are aware of this issue and the developers are already working on a solution. If you want to be notified when the fix will be available, and perhaps also receive an early build, open a Support Ticket, and include a link to this thread.

Hello, you can select the Results or Statistics tab, then on the left-hand side choose the Player you are interested in, select the Summary report and then Session under Group By. You can see their Session Starting times and the lengths of each session, which can help you find out when this player t...

Hello, you can click the Results or Statistics tab, then on the left-hand side open the Summary report and then select Table Session under Group By. You can also combine this with the Date filter, so you'll only see the data for the duration you are interested in. In the report, under Length stat yo...

Thank you for sending us the support bundle. A technician will investigate the problem and get back to you.

Hello, please reproduce the issue and send us a Support Bundle as instructed by Flag_Hippo. This will help us investigate the problem.