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Re: Is there an issue with # of hands in the DB?

Please first try resetting the report. Right-click somewhere in the top section of the report, select Configure Report and then Restore to Default. If that doesn't help, then backup your database , upload it to a cloud sharing service (GoogleDrive, OneDrive, DropBox,...), send us the link in a Suppo...
by Ventilatorrr
Sun Jul 21, 2024 7:52 am
 
Forum: PokerTracker 4
Topic: Is there an issue with # of hands in the DB?
Replies: 5
Views: 163

Re: Calling "All-In" when villains stack is smaller

Hello, If you want to create a stat, then we'll have to think about it and get back to you, as it is a bit tricky, because we can't filter for "any player" in the hand. If you just want to filter these hands, then you can open a Hand report, go to Filters > Edit Existing Expression Filters...
by Ventilatorrr
Sun Jul 21, 2024 7:16 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: Calling "All-In" when villains stack is smaller
Replies: 12
Views: 296

Re: Is there an issue with # of hands in the DB?

Did you add players to the Alias on purpose? What happens if you click the icon next to Player's name, and remove all players from the Alias, do you then see the correct amount of hands for player Sh0rtR0und?
by Ventilatorrr
Sun Jul 21, 2024 3:20 am
 
Forum: PokerTracker 4
Topic: Is there an issue with # of hands in the DB?
Replies: 5
Views: 163

Re: Is there an issue with # of hands in the DB?

Hello, Where exactly do you see this problem? In all the reports or just in specific one(s)? If you are talking about a Hand report, it is possible that you have Filter on Active Player option unchecked, which means you will see hands from each player's perspective. You can uncheck that option by op...
by Ventilatorrr
Sun Jul 21, 2024 2:17 am
 
Forum: PokerTracker 4
Topic: Is there an issue with # of hands in the DB?
Replies: 5
Views: 163

Re: Only one stake showing up in Results/Statistics/Graphs

Hello, The easiest way to get back the original stakes would be to reimport all your hand history files. But if that isn't possible, you can still revert to the original stakes manually. To do so, click Results or Statistics tab, then select By Session report. Click on a specific session and then op...
by Ventilatorrr
Sun Jul 21, 2024 2:02 am
 
Forum: PokerTracker 4
Topic: Only one stake showing up in Results/Statistics/Graphs
Replies: 2
Views: 113

Re: New update messes up HUD mouse hover option

Please open a Support Ticket with a Support Bundle attached and note any details that might help us reproduce the problem. To create a Support Bundle, first make sure you that you have logging enabled (Configure > Options > Enable Logging), then play a few hands and hover over some HUD panels, repro...
by Ventilatorrr
Fri Jan 12, 2024 10:36 am
 
Forum: PT4 for macOS
Topic: New update messes up HUD mouse hover option
Replies: 13
Views: 2476

Re: New update messes up HUD mouse hover option

This issue has been now resolved. You can download the latest macOS build that includes a fix for this problem from here: https://www.pokertracker.com/products/PT4/download.php?file=PT-Install-v4.17.12.2.dmg
by Ventilatorrr
Thu Jan 11, 2024 7:12 am
 
Forum: PT4 for macOS
Topic: New update messes up HUD mouse hover option
Replies: 13
Views: 2476

Re: New update messes up HUD mouse hover option

We are aware of the problem and the development team is already working on a fix, which should be released soon.
by Ventilatorrr
Thu Jan 11, 2024 5:38 am
 
Forum: PT4 for macOS
Topic: New update messes up HUD mouse hover option
Replies: 13
Views: 2476

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