Hello, I've just tried this myself with Google Sheets, and it is working for me - the € symbol shows correctly. If you change encoding to UTF-8 in Excel, does is work?

Yes, the fast fold hands are counted for the HUD. But because the players you are facing are constantly changing, you won't see it updating unless you've already played at least one hand with that player. I am not sure what you mean by "normal hands are switching very slow". Do you mean th...

Please ensure that you still have POP access for Gmail configured . If you do, then please enable logging, reproduce this problem and then send your log file to us in a Support Ticket . You can access the log file by clicking 'File --> Show User Data Folder' in the main PokerTracker 4 window - the f...

Does it sometimes work, but not all the time? Note that you can also enable/disable session statistics by right-clicking on the HUD icon and toggling the 'Session Stats' option. It might be easier this way.

Hello, please tell us a bit more about what you mean by getting errors when transferring hands. Did you transfer your Processed folder and then imported it into PokerTracker 4 on another computer? Note that you could back up your database on the 1st computer and then restore it on the 2nd one. It's ...

Perfect! Thanks for letting us know you got it done.

Having a HUD on PokerStars cash games but not on tournaments is usually caused by not having your PokerStars lobby set to English (PokerStars Client -> Settings -> Global -> Language -> English).

Hello, and welcome to the start of refining your online poker skills with the help of a HUD! I'd advise you to check out this tutorial, it should help you with setting up everything properly: https://www.pokertracker.com/guides/PT4/site-configuration/pokerstars-configuration-guide#overview

oldwolf84 wrote:no i mean my expected won in $ for 100hands

I think this is the expression you are looking for:

Code: Select all

amt_expected_won_curr_conv / (cnt_hands / 100)

Does the problem happen when using the Cash - Default or the Tournament - Default HUD? If this issue is happening in replayer, do stats show up in the popup if you go to Options, and uncheck the "Hud Stat Values at Time of Hand" option? How about if you check the "Show Hero Lifetime S...