We have released a new alpha which we believe resolves most, if not all, of the crashing issues with Windows 11. You can find a link to it in this post:

Here is the latest alpha version with a lot of improvements and fixes for the random Windows 11 crash.

I understand that, but you didn't really answer my question. PT4 stops PokerStars from working properly if PokerStars isn't run as administrator. If I don't run auto-import on PT4, my hotkeys run fine. If I do, they don't work at all. This is a bug and I think it needs fixing. Windows stops PokerSt...

The Minimising PT4 - HUD issue may be due to the "App Nap" feature of Mavericks. You can configure the PokerTracker package, located in the Applications folder, to "Prevent App Nap". The setting can be found under the Get Info option. Correct. This is a feature of OS X 10.9 Mave...

BillGatesIII wrote:Could you explain what this means?

Internally we changed how the player names are queried from the database for HUD queries to address issues with aliases. The change you quoted fixes a few bugs as a result of these changes.

You will need to download and install 4.10 to get access to the new functionality.

pt4pt4pt4 wrote:like I said, I have never seen PT4 use more than that.

Postgres uses the operating system to cache database files so you need to count the 5GB of Cached memory as well.

zerotim wrote:But after on week and with a pending 500$ bonus at FT I'm becoming
a bit crazy. Could you please give us a timeline and explain us why it needs so much time to import a different hh text?

The fix for PT3 has been released. You can find it on our downloads page.

Can you attach the hand histories from where you made the final table to a Support Ticket? If we can detect this case we should be able to switch off the Zoom HUD and switch on the regular HUD.

Code: Select all

SELECT group_rank FROM lookup_starting_hand_ranks AS lshr WHERE lshr.id_holecard = (tourney_hand_player_statistics.id_holecard)

It was missing an "AS".

It's been over a week now since this problem started for me, and I have yet to be able to run pokertracker due to this issue. I hope your support team is urgently working to resolve this issue, or provide an effect means to workaround the issue. This has already been fixed for our next release. If ...