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Re: PT4 keeps crashing

We have released a new alpha which we believe resolves most, if not all, of the crashing issues with Windows 11. You can find a link to it in this post:

Here is the latest alpha version with a lot of improvements and fixes for the random Windows 11 crash.
by tarix
Fri Jan 21, 2022 2:23 am
 
Forum: PokerTracker 4
Topic: PT4 keeps crashing
Replies: 1
Views: 3037

Re: Hotkeys on PokerStars

I understand that, but you didn't really answer my question. PT4 stops PokerStars from working properly if PokerStars isn't run as administrator. If I don't run auto-import on PT4, my hotkeys run fine. If I do, they don't work at all. This is a bug and I think it needs fixing. Windows stops PokerSt...
by tarix
Mon Nov 18, 2013 4:38 am
 
Forum: PokerTracker 4
Topic: Hotkeys on PokerStars
Replies: 14
Views: 9947

Re: PT4 & Mavericks

The Minimising PT4 - HUD issue may be due to the "App Nap" feature of Mavericks. You can configure the PokerTracker package, located in the Applications folder, to "Prevent App Nap". The setting can be found under the Get Info option. Correct. This is a feature of OS X 10.9 Mave...
by tarix
Wed Oct 23, 2013 11:13 pm
 
Forum: PT4 for macOS
Topic: Re: PT4 & Mavericks
Replies: 56
Views: 22338

Re: Add str_player_name_search to the cacheable stat list

BillGatesIII wrote:Could you explain what this means?


Internally we changed how the player names are queried from the database for HUD queries to address issues with aliases. The change you quoted fixes a few bugs as a result of these changes.
by tarix
Fri Oct 04, 2013 10:52 pm
 
Forum: PokerTracker 4
Topic: Add str_player_name_search to the cacheable stat list
Replies: 1
Views: 2998

Re: PT4 Oct 2 update - •HUD: Winning Poker: Preferred seatin

You will need to download and install 4.10 to get access to the new functionality.
by tarix
Wed Oct 02, 2013 10:39 pm
 
Forum: PokerTracker 4
Topic: PT4 Oct 2 update - •HUD: Winning Poker: Preferred seating
Replies: 2
Views: 3426

Re: i want to buy the best pc to run pt4

pt4pt4pt4 wrote:like I said, I have never seen PT4 use more than that.


Postgres uses the operating system to cache database files so you need to count the 5GB of Cached memory as well.
by tarix
Wed Jun 26, 2013 1:31 am
 
Forum: PokerTracker 4
Topic: i want to buy the best pc to run pt4
Replies: 8
Views: 7136

Re: Full Tilt Error: Unrecognized Game Type

zerotim wrote:But after on week and with a pending 500$ bonus at FT I'm becoming
a bit crazy. Could you please give us a timeline and explain us why it needs so much time to import a different hh text?


The fix for PT3 has been released. You can find it on our downloads page.
by tarix
Thu May 16, 2013 2:11 am
 
Forum: Technical Support / Bug Reports [Read Only]
Topic: Full Tilt Error: Unrecognized Game Type
Replies: 53
Views: 26683

Re: Zoom MTT last 3 tables problem.

Can you attach the hand histories from where you made the final table to a Support Ticket? If we can detect this case we should be able to switch off the Zoom HUD and switch on the regular HUD.
by tarix
Thu May 16, 2013 2:00 am
 
Forum: PokerTracker 4
Topic: Zoom MTT last 3 tables problem.
Replies: 6
Views: 5343

Re: Hand Groupings

Code: Select all
SELECT group_rank FROM lookup_starting_hand_ranks AS lshr WHERE lshr.id_holecard = (tourney_hand_player_statistics.id_holecard)


It was missing an "AS".
by tarix
Wed May 08, 2013 1:57 am
 
Forum: PokerTracker 4
Topic: Hand Groupings
Replies: 41
Views: 16976

Re: A version of pokertracker is already running

It's been over a week now since this problem started for me, and I have yet to be able to run pokertracker due to this issue. I hope your support team is urgently working to resolve this issue, or provide an effect means to workaround the issue. This has already been fixed for our next release. If ...
by tarix
Mon May 06, 2013 4:58 am
 
Forum: PT4 for macOS
Topic: A version of pokertracker is already running
Replies: 31
Views: 20938
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