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Re: NOTE CADDY CONSTANTLY CRASHINH

Hello, So far we were able to track the root cause of this issue still persisting to one of the badges used in the pack. The way to avoid this error for now and since pokerstars does not allow to use badges either way, is: - Make a Duplicate of the HUD you are using. - On the HUD editor of the dupli...
by nokaspokas
Tue May 07, 2024 5:29 pm
 
Forum: NoteCaddy
Topic: NOTE CADDY CONSTANTLY CRASHINH
Replies: 4
Views: 4278

Re: a lot of extra NC stats slow down PT4

Hi, Those stats are from the Spin n Go definitions pack. If you do not use any of the definitions from the pack in your HUD then you can simply uninstall the pack from the "Manage My Ultimate packs" option. If you use a few of them and do not need the rest of the the definitions then you s...
by nokaspokas
Mon Feb 19, 2024 11:33 am
 
Forum: NoteCaddy
Topic: a lot of extra NC stats slow down PT4
Replies: 1
Views: 841

Re: Registration Code for NoteCaddy?

Hello, I did not receive any ticket in the Notecaddy queue regarding this issue. Please use this link to start the ticket: https://support.pokertracker.com/support/ticket/1 Once we get the ticket, started with the same email that registered for pokerTracker, we can confirm what licences are attached...
by nokaspokas
Mon Feb 12, 2024 10:51 pm
 
Forum: NoteCaddy
Topic: Registration Code for NoteCaddy?
Replies: 3
Views: 644

Re: Registration Code for NoteCaddy?

Hello, The registration code you are being asked is in the "My account" tab, under "My Licences". Even the PT4 free trial will have a registration code that you can then use to sign up for Notecaddy and Ignition hand grabber. Just log in to Poketracker website with the email you ...
by nokaspokas
Sun Feb 11, 2024 4:05 pm
 
Forum: NoteCaddy
Topic: Registration Code for NoteCaddy?
Replies: 3
Views: 644

Re: Creating notes

Hi, If the Stop/start method and reset notes does not sort it out we can try the following to isolate what is causing the freeze. 1st- Try to backtrack to what change caused the freeze to start happening. New definitions where imported? i.e. if we can trace the trigger from here it would be easier t...
by nokaspokas
Thu Jan 25, 2024 4:31 pm
 
Forum: NoteCaddy
Topic: Creating notes
Replies: 1
Views: 580

Re: Note Caddy Hud

Hello, You should have both the cash and MTT version of the Notecaddy HUD. With the names: - Cash - PT4 Notecaddy - Tournament - PT4 Notecaddy If one of the HUDs is missing you might need to reinstall Notecaddy if running the free version or reinstall the definitions package if running the full vers...
by nokaspokas
Wed Nov 15, 2023 3:09 pm
 
Forum: NoteCaddy
Topic: Note Caddy Hud
Replies: 1
Views: 26225

Re: Stat Error ?

Hello, This happens because the W$SD definition stats use an expression to produce the result. In the case of the definition you pointed it uses the following expression: (NC."HM.BetRiverOOPWon" * 100) / NC."HM.BetRiverOOP" If you search for the W$SD definitions and edit them you...
by nokaspokas
Tue Oct 31, 2023 6:32 pm
 
Forum: NoteCaddy
Topic: Stat Error ?
Replies: 1
Views: 3530

Re: NOTE CADDY CONSTANTLY CRASHINH

Hello, The steps you have done already are the first couple of steps to troubleshoot this specific issue. If even after doing these steps NC is still crashing, please open a support ticket and attach to it the log files so we can review them for some hints of what might be triggering this on your si...
by nokaspokas
Mon Oct 30, 2023 2:13 pm
 
Forum: NoteCaddy
Topic: NOTE CADDY CONSTANTLY CRASHINH
Replies: 4
Views: 4278

Re: Any cash grinders use notecaddy?

Hi, I can relate to what you are saying :) When starting to use the NCE pack it can seem a bit overwelming indeed. We are still looking for the places where the information is located and in some cases if the sample of opportunities for a spot is small the information is still not very accurate. Aft...
by nokaspokas
Wed Oct 18, 2023 5:09 pm
 
Forum: NoteCaddy
Topic: Any cash grinders use notecaddy?
Replies: 2
Views: 3361

Re: NoteCaddy Crash

Hello,

Thank you Tinman for reporting this one. Added the definition to the ticket for this issue.

Pattern seems to be the "vshero" definitions that cause the crash. Please let us know if you find any more definitions that do the same.

Best wishes,

jahrumble
by nokaspokas
Tue Oct 10, 2023 10:57 am
 
Forum: NoteCaddy
Topic: NoteCaddy Crash
Replies: 8
Views: 8834
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