In heads up hands the SB has position on the BB postflop.

If you are using NoteCaddy temporarily disable it via the 'PokerTracker Apps' menu option, restart PokerTracker 4 and then try again.

If your Partypoker client is not installed in English then please uninstall it and reinstall it using English if the option is offered otherwise turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue by playing on a table for ...

A limited number of PokerStars observed hands can import into PokerTracker 4 via the memory grabber however if your player name isn't available for selection in PokerTracker 4 then that indicates things are not setup correctly to import your hands. Your name will not be available until you have impo...

Create custom statistics by duplicating the existing 'Live Winner' statistics and use the same format type as the 'Player Name Short' statistic:

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ignore_formatting(trim(this,5))

olpoloo wrote:Necesitás crear/modificar las stats:

Thanks but the OP was not asking this. They wanted to create one single statistic that would work for both types of tournament.

I don't have a date for when this will be added but if you open a Support Ticket we can notify you when it's available.

Is this happening when opening a specific link or is it after trying to submit a ticket? If it's after then what text/attachments are you including in the message? If that's the case then please send that information to me via a direct message.

So I am thinking I can export the first player report, take the column with the list of usernames and then do this automatically. The automatic part eludes me however. Any ideas? While this would be possible I am not aware of any examples and this kind of automation isn't something I know anything ...

Make the old database the active database in PokerTracker 4 so you access that data: Guide: Database Management When that database is active you can then purge NoteTracker notes from it (Tools -> NoteTracker): Guide: NoteTracker (Status Tab) You can also prevent NoteTracker taking notes for that dat...