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Re: See all known hole cards

It's not possible to import the same hand more than once so you will only see the hole cards of the player who is the 'Hero' along with any other cards which are known e.g. when hands go to showdown. PokerTracker 4 will only import one version of a hand history so if you import hands from 'Player A'...
by Flag_Hippo
Fri Dec 06, 2024 12:38 pm
 
Forum: PokerTracker 4
Topic: See all known hole cards
Replies: 1
Views: 125

Re: Help custom stats

Please attach all 3 statistics here or privately to a Support Ticket so we can see and work with what you've created so far.
by Flag_Hippo
Fri Dec 06, 2024 7:40 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: Help custom stats
Replies: 7
Views: 297

Re: SQL CASE Statement

What exactly are you trying to achieve here as an end result and why are you using SUM? What is f_good, f_bad and f_ugly? Without context, specific details and expressions it's difficult to give relevant advice. Presumably you are trying to group data in a player report by certain board textures? Fo...
by Flag_Hippo
Fri Dec 06, 2024 7:35 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: SQL CASE Statement
Replies: 4
Views: 715

Re: Can't get PT4 to run

I don't know what could be causing that so please open a Support Ticket where a technician can assist you further.
by Flag_Hippo
Fri Dec 06, 2024 7:35 am
 
Forum: PokerTracker 4
Topic: Can't get PT4 to run
Replies: 6
Views: 279

Re: Purging hands

How exactly are you exporting the hands? Are you doing this via the 'Advanced' tab? As per the guide that will include hands regardless of the selected active player: PokerTracker 4 can only export specific sessions or tournaments for the active player, so make sure to change the Active Player along...
by Flag_Hippo
Fri Dec 06, 2024 7:34 am
 
Forum: PokerTracker 4
Topic: Purging hands
Replies: 5
Views: 288

Re: PostgreSQL not installed

That looks like you have installed PostgreSQL v17 which isn't supported. As per my previous reply please manually download and install PostgreSQL v16.
by Flag_Hippo
Thu Dec 05, 2024 3:49 pm
 
Forum: PokerTracker 4
Topic: PostgreSQL not installed
Replies: 3
Views: 163

Re: Can't get PT4 to run

Those instructions are for both Windows and macOS. If you are having an issue following a specific part of the guide please provide further details about where you are having trouble.
by Flag_Hippo
Thu Dec 05, 2024 3:48 pm
 
Forum: PokerTracker 4
Topic: Can't get PT4 to run
Replies: 6
Views: 279

Re: Import does not update stats and columns already there

When we import stats or a hud profile, PT4 does not update currents stats and columns already there. Some times it display a warning but no choice to overwrite. We must manualy delete columns and stats before import to have the updates. Is it normal ? Does a workaround exists? Yes it's normal and t...
by Flag_Hippo
Thu Dec 05, 2024 1:25 pm
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: Import does not update stats and columns already there
Replies: 1
Views: 103

Re: PostgreSQL not installed

Please download and install PostgreSQL v16 manually instead - see this guide:

Guide: Install the new PostgreSQL version
by Flag_Hippo
Thu Dec 05, 2024 1:21 pm
 
Forum: PokerTracker 4
Topic: PostgreSQL not installed
Replies: 3
Views: 163

Re: Can't get PT4 to run

When you reinstalled PostgreSQL did it say it installed successfully or not when the installer finished? If it installed successfully are you using the same port and password in the PokerTracker connection settings that were used for the PostgreSQL install? If the PostgreSQL version number is displa...
by Flag_Hippo
Thu Dec 05, 2024 1:20 pm
 
Forum: PokerTracker 4
Topic: Can't get PT4 to run
Replies: 6
Views: 279
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