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Re: PT4 Is Slow

buenrollo wrote:I stated that on the ticket so now I have to wait another 3 days for a reply just to be able to start troubleshooting?

That's not how things work with existing tickets and your follow up message has been replied to.
by Flag_Hippo
Fri Feb 07, 2025 2:22 pm
 
Forum: PokerTracker 4
Topic: PT4 Is Slow
Replies: 14
Views: 1353

Re: Notes Fontsize in HUD popup

Unfortunately the size of those notes isn't configurable at this time.
by Flag_Hippo
Fri Feb 07, 2025 2:21 pm
 
Forum: PokerTracker 4
Topic: Notes Fontsize in HUD popup
Replies: 2
Views: 567

Re: Shove vs just Small blind limp setting

However, my "my reports" is already in "tournaments" and not "cash". This code (cash_hand_summary.str_actors_p LIKE '9%' and cash_hand_summary.str_aggressors_p NOT LIKE '89%') where exactly do I copy it? For a tournament report you will need to substitute all instances...
by Flag_Hippo
Fri Feb 07, 2025 7:41 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: Shove vs just Small blind limp setting
Replies: 3
Views: 314

Re: Mystery and Space Ko format

If you attach a sample of these hand histories from your poker site to a Support Ticket then we can consider the request.
by Flag_Hippo
Fri Feb 07, 2025 7:41 am
 
Forum: PokerTracker 4
Topic: Mystery and Space Ko format
Replies: 1
Views: 75

Re: Does PokerTracker 4 work on CoinPoker?

Per company policy we don't comment on the development roadmap for features that may or may not come in the future but if you want to register your interest in this request and get notified should support be added in a future update then you can let us know via a Support Ticket.
by Flag_Hippo
Fri Feb 07, 2025 7:39 am
 
Forum: PokerTracker 4
Topic: Does PokerTracker 4 work on CoinPoker?
Replies: 7
Views: 3969

Re: Support tickets

Unfortunately whenever you reply again or 'bump' a new ticket before a technician has made their initial response this resets the date of the ticket. Also at the moment there is a higher than average ticket volume but your ticket is in the right place and will receive a response although I don't kno...
by Flag_Hippo
Thu Feb 06, 2025 1:29 pm
 
Forum: PokerTracker 4
Topic: Support tickets
Replies: 2
Views: 173

Re: Download PT4 on a new computer (3rd time/3rd computer)

That is not a problem. Your PokerTracker license always grants simultaneous use on two different machines owned by you and you always get to pick which two, even if it's not the same two you started with.
by Flag_Hippo
Thu Feb 06, 2025 1:28 pm
 
Forum: PokerTracker 4
Topic: Download PT4 on a new computer (3rd time/3rd computer)
Replies: 1
Views: 177

Re: Proper tracking of rebuys in MTT's

I am wondering why my PokerTracker4 application is not tracking, when I rebuy in a MTT. It will always just track the first entering of a tournament. If you attach a relevant tournament sample from your poker site to a Support Ticket we can take a look at that for you. Even if I explicitally activa...
by Flag_Hippo
Thu Feb 06, 2025 1:27 pm
 
Forum: PokerTracker 4
Topic: Proper tracking of rebuys in MTT's
Replies: 1
Views: 88

Re: WTSD filters

You can filter for the river actions you want to include/exclude via 'Actions & Opportunities -> River -> River Action Sequence'. Note that if you don't want to see hands where you took a second river action (e.g. facing a bet after checking OOP) then you will need to filter for NOT taking a sec...
by Flag_Hippo
Thu Feb 06, 2025 7:25 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: WTSD filters
Replies: 2
Views: 663

Re: Shove vs just Small blind limp setting

While you can filter for the opportunity to raise limper(s) and the number of limpers there is not a filter for the position of the first limper available however you can use the following filter expression in 'My Reports' which ensures a small blind limp: cash_hand_summary.str_actors_p LIKE '9%' an...
by Flag_Hippo
Thu Feb 06, 2025 7:24 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: Shove vs just Small blind limp setting
Replies: 3
Views: 314
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