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Re: tournament stats

PokerTracker 4 gets the information it needs from the files provided by the poker sites hand history/tournament files and it's possible something has now changed or there may be some other problem. I can't tell you exactly what the problem is from just a screenshot so if you open a Support Ticket an...
by Flag_Hippo
Mon Oct 03, 2022 1:48 pm
 
Forum: PokerTracker 4
Topic: tournament stats
Replies: 3
Views: 69

Re: What is : "Performing database maintenance.."

There isn't anything specific you need to do after importing hands. If you have imported a large number of hands just make sure that any maintenance is completed (it will be stated on the last line in the 'View Import Status' tab) before you close PokerTracker 4.
by Flag_Hippo
Mon Oct 03, 2022 5:06 am
 
Forum: PokerTracker 4
Topic: What is : "Performing database maintenance.."
Replies: 3
Views: 78

Re: hand history viewer problem

In the second screenshot select 'Options -> Display Options' and turn off 'Show Hand History Text'.
by Flag_Hippo
Mon Oct 03, 2022 5:05 am
 
Forum: PokerTracker 4
Topic: hand history viewer problem
Replies: 4
Views: 78

Re: tournament stats

In cases where results information isn't included in the files provided by your poker site then you will need to manually edit your results in PokerTracker 4. If that information is included in your files or you are not sure then you can attach the files provided by your poker site to a Support Tick...
by Flag_Hippo
Mon Oct 03, 2022 5:03 am
 
Forum: PokerTracker 4
Topic: tournament stats
Replies: 3
Views: 69

Re: PT4 mac parallels postgre error

Pleased to hear it and thanks for confirming.
by Flag_Hippo
Sun Oct 02, 2022 12:27 pm
 
Forum: PokerTracker 4
Topic: PT4 mac parallels postgre error
Replies: 3
Views: 76

Re: hand history viewer problem

The formatting options do not apply to the original hand history text.
by Flag_Hippo
Sun Oct 02, 2022 11:59 am
 
Forum: PokerTracker 4
Topic: hand history viewer problem
Replies: 4
Views: 78

Re: importing notes

If you import notes into another database then those notes are added to the existing notes in that database. Also if the same note exists in both databases then the note text is appended meaning that it will be doubled up so this isn't ideal if you are going to import notes from one database into an...
by Flag_Hippo
Sun Oct 02, 2022 11:58 am
 
Forum: PokerTracker 4
Topic: importing notes
Replies: 1
Views: 43

Re: Dark/Night Theme

You can let us know your interest and be automatically notified if this option is added in a future update by opening a Support Ticket.
by Flag_Hippo
Sun Oct 02, 2022 4:43 am
 
Forum: PT4 Feature Requests
Topic: Dark/Night Theme
Replies: 1
Views: 45

Re: What is : "Performing database maintenance.."

PokerTracker 4 performs maintenance when you import hands manually and automatically. In prior versions of PokerTracker this maintenance was performed manually however in PokerTracker 4 this system is 100% automated for you while you play and also during hand imports. Regular housekeeping is not som...
by Flag_Hippo
Sun Oct 02, 2022 4:41 am
 
Forum: PokerTracker 4
Topic: What is : "Performing database maintenance.."
Replies: 3
Views: 78

Re: PT4 mac parallels postgre error

Please manually download and install PostgreSQL v10.22 for Windows x86-64 from here and for the two password boxes use 'dbpass' (no quotes) which is what PokerTracker 4 uses by default. If that installs successfully try starting PokerTracker 4 again but if that PostgreSQL install does not complete s...
by Flag_Hippo
Sat Oct 01, 2022 5:00 am
 
Forum: PokerTracker 4
Topic: PT4 mac parallels postgre error
Replies: 3
Views: 76
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