Any news in this matter, just trying this and seems the same, hands are written into folder but pt4 not importing them. I don't see a ticket from the OP so if you are having a problem please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next ...

You can do that via this page.

Just leave things at default for now. At the end of the PostgreSQL install it will say whether it installed successfully or not. If the PostgreSQL installer says it did not complete successfully then follow the steps posted here for a clean install before trying the v12 installer again. If that does...

The newest versions of PostgreSQL haven't been tested extensively with PokerTracker 4 so at this time I'd recommend downloading and installing PostgreSQL v12 from here . Using a Mac administrator account or administrative privileges install that PostgreSQL and for the password boxes use "dbpass...

cash_hand_summary.str_aggressors_p = '830 % ' However, I am still seeing 0 as result. You inserted a '%' into the expression I suggested which isn't going to work when using '=' since '%' isn't a valid character for the aggressors string. You can only use % when pattern matching with LIKE or SIMILA...

That isn't a known issue so please report this by opening a Support Ticket and attaching a sample of these PokerStars hand history and tournament summary files.

If you are not using the latest version of PokerTracker 4 please update it:

Download PokerTracker 4

If you still see import errors you can attach a hand history sample generating these errors to a Support Ticket.

Your ticket has now been replied to.

cash_hand_player_statistics.position= 1 This position doesn't exist on a 6max table. UTG on a 6max table is seat number 3 - see this guide . cash_hand_summary.str_aggressors_p LIKE '80%' With this you are saying that the BTN was the first preflop raiser (2bettor) and not the 3bettor - see this post...

You need to go to 'Configure -> Themes -> Replayer', select the custom theme and then click the 'Make Active' button'. If you don't see it there then please attach your downloaded theme to a Support Ticket.