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Re: Has Ignition Hand Grabber been upgraded to 64-bit ?

Has the Ignition Hand Grabber utility been upgraded to match the upgraded poker tracker 4? The Ignition Hand Grabber is not 64-bit and does not need to be. Also, I downloaded the current PokerTracker4 (v4.18, date June 10 2024), but it still installs into c:\program files (x86). If it is truly 64-b...
by Flag_Hippo
Wed Jun 12, 2024 12:36 pm
 
Forum: Ignition, Bovada, Bodog Hand Grabber
Topic: Has Ignition Hand Grabber been upgraded to 64-bit ?
Replies: 1
Views: 60

Re: Time incorrect Bodog - Ignition hand grabber

I don't have any more details I can provide at this time so if you are having this problem can you please report this to us via a Support Ticket with your support bundles attached and a link to this thread. The support bundles will provide us with more information so we can troubleshoot the issue an...
by Flag_Hippo
Wed Jun 12, 2024 12:35 pm
 
Forum: Ignition, Bovada, Bodog Hand Grabber
Topic: Time incorrect Bodog - Ignition hand grabber
Replies: 6
Views: 163

Re: Time incorrect Bodog - Ignition hand grabber

I don't know what could be causing that and it's not a known issue as far as I am aware so please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue by playing a few hands and then attach your support bundle and hand histo...
by Flag_Hippo
Tue Jun 11, 2024 1:06 pm
 
Forum: Ignition, Bovada, Bodog Hand Grabber
Topic: Time incorrect Bodog - Ignition hand grabber
Replies: 6
Views: 163

Re: PT4 importing from directory is disgusting

There isn't an import speed I can give you as it can vary depending on many different factors and unfortunately I don't have access to a suite of different hardware configurations for testing purposes. If you are looking for feedback on your own import speeds you'll need to open a Support Ticket wit...
by Flag_Hippo
Tue Jun 11, 2024 1:05 pm
 
Forum: PokerTracker 4
Topic: PT4 importing from directory is disgusting
Replies: 3
Views: 142

Re: Convert tool doesn't works

Statistic conversions are working for me in both directions so please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce your issue and then attach your support bundle to a Support Ticket along with an exported custom statistic that'...
by Flag_Hippo
Tue Jun 11, 2024 5:42 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: Convert tool doesn't works
Replies: 2
Views: 122

Re: PT4 importing from directory is disgusting

So we can see what's going on here and advise you accordingly please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options', restart PokerTracker 4 and import some hands. Next attach your support bundle to a Support Ticket along with a compressed sample of the hands being imported. Th...
by Flag_Hippo
Tue Jun 11, 2024 5:41 am
 
Forum: PokerTracker 4
Topic: PT4 importing from directory is disgusting
Replies: 3
Views: 142

Re: Postgres 16 & notecaddy error

So we can investigate that and follow up with you please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue and then attach your support bundle to a Support Ticket . The support bundle is created via the 'File -> Create Su...
by Flag_Hippo
Mon Jun 10, 2024 12:26 pm
 
Forum: PokerTracker 4
Topic: Postgres 16 & notecaddy error
Replies: 1
Views: 82

Re: Filter Expression for latest session

There isn't a filter you can use for the last session so you would need to use this expression filter with the relevant date/times:

Code: Select all
cash_hand_player_statistics.date_played between 'yyyy/mm/dd hh:mm:ss' and 'yyyy/mm/dd hh:mm:ss'

Times are UTC.
by Flag_Hippo
Sun Jun 09, 2024 5:27 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: Filter Expression for latest session
Replies: 1
Views: 132

Re: Number to a String lookup (val_p_raise_aggressor_pos)

Set the 'Format Type:' of your custom statistic to 'Expression' and you can use an expression in this format:

Code: Select all
if( this = 0, 'BTN', if( this = 1, 'CO', 'x'))

You will need to nest additional IFs within the expression to account for the remaining positions.
by Flag_Hippo
Sun Jun 09, 2024 5:24 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: Number to a String lookup (val_p_raise_aggressor_pos)
Replies: 1
Views: 92

Re: Villain cards not showing on Chico hands

So we can follow up on this can you please attach your hand history to a Support Ticket. Thank you.
by Flag_Hippo
Sun Jun 09, 2024 5:23 am
 
Forum: PokerTracker 4
Topic: Villain cards not showing on Chico hands
Replies: 1
Views: 84
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