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Re: Report not showing BB and SB

In your custom all players report you have replaced the player grouping with a position grouping so those filters are now per position and not per player and the statisitics for those positions (SB & BB) likely do not fall within the values you specified (if not you may also have other filters a...
by Flag_Hippo
Sun May 26, 2024 6:01 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: Report not showing BB and SB
Replies: 7
Views: 269

Re: Naming Color Player Profiles?

It's not currently possible to name/label the colors.
by Flag_Hippo
Sat May 25, 2024 12:23 pm
 
Forum: PokerTracker 4
Topic: Naming Color Player Profiles?
Replies: 1
Views: 102

Re: Get Hands import slow

That could be a database or a configuration issue. If your database isn't that large you can try a full cache rebuild via 'Database -> Database Management'. Click your database then 'Rebuild Cache -> Full Cache Rebuild'. If that doesn't fix it then turn on 'Enable Logging' in PokerTracker 4 via 'Con...
by Flag_Hippo
Sat May 25, 2024 12:22 pm
 
Forum: PokerTracker 4
Topic: Get Hands import slow
Replies: 1
Views: 92

Re: How do i add bonuses/rakeback to results?

I don't have any information on if/when that would be implemented as company policy is to not comment on future development plans or upcoming features until they are ready. I'll remind the development team on your behalf about this and you can add your own weight to the request and be notified of an...
by Flag_Hippo
Sat May 25, 2024 12:21 pm
 
Forum: PokerTracker 4
Topic: How do i add bonuses/rakeback to results?
Replies: 7
Views: 1112

Re: Bet sucess

Not sure how I could do it this way. It could help if I knew the cash_hand_player_statistics for the flop 2bet and for facing flop 3bet so I could follow the same process as clanty did before by replacing cash_hand_player_statistics.flg_f_bet and cash_hand_player_statistics.flg_t_face_raise. As per...
by Flag_Hippo
Sat May 25, 2024 2:40 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: Bet sucess
Replies: 13
Views: 1155

Re: New user, problem with PostgreSQL when creating new data

PostgreSQL v8.4 reached its end-of-life in 2014 and is below the minimum required version for PokerTracker 4. To fix the issue you will need to install and use PostgreSQL version v12 - see this guide:

https://www.pokertracker.com/guides/PT4 ... postgresql
by Flag_Hippo
Sat May 25, 2024 2:39 am
 
Forum: PokerTracker 4
Topic: New user, problem with PostgreSQL when creating new database
Replies: 1
Views: 96

Re: update 4.17

Hi, thank you so much Flag_Hippo for replying. Unfortunately even with the full cache rebuild I didn't fix it, everything works correctly but I can't see the monthly graph. I've created the support bundle. I have a zip file with 2 files with .cfg extension inside. What should I do now? Thanks again...
by Flag_Hippo
Sat May 25, 2024 2:35 am
 
Forum: PokerTracker 4
Topic: update 4.17
Replies: 11
Views: 744

Re: Slow import while playin on 888

That sounds like a database or configuration issue. So we can find out what's causing that turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue by playing on a table for some hands and then attach your support bundle to a Su...
by Flag_Hippo
Fri May 24, 2024 12:11 pm
 
Forum: PokerTracker 4
Topic: Slow import while playin on 888
Replies: 1
Views: 125

Re: Hud not showing stats

Did you do a full cache rebuild? Go to 'Database -> Database Management', click your database then 'Rebuild Cache -> Full Cache Rebuild'. If that doesn't fix it then turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce the issue and at...
by Flag_Hippo
Fri May 24, 2024 5:50 am
 
Forum: PokerTracker 4
Topic: Hud not showing stats
Replies: 1
Views: 105

Re: PT4 trial and hand grabber trial

To request a trial of the Ignition Hand Grabber please open a Support Ticket.
by Flag_Hippo
Fri May 24, 2024 5:49 am
 
Forum: PokerTracker 4
Topic: PT4 trial and hand grabber trial
Replies: 3
Views: 176
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