Try the housekeeing once more by running the following in this order: 1. Tune PostgreSQL (this only needs to be completed once ever. If this step fails, you can safely skip to step #2) 2. Reindex 3. Cluster 4. Vacuum/Analyze After the housekeeping is complete make sure you then also rebuild the data...

I cannot reproduce the issue in your screenshot. Does the filter work if you create and use a default hand report? You are not using a default hand report in your screenshot and I can't see all of the statistics you are using and there may be a conflict with some of the statistics you have added. Yo...

I'm not able to comment on development progress or give any timelines for new site support.

If you don't have a large database then go to 'Database -> Database Management'. Click the 'Housekeeping' button and run the following in this order: 1. Tune PostgreSQL (this only needs to be completed once ever. If this step fails, you can safely skip to step #2) 2. Reindex 3. Cluster 4. Vacuum/Ana...

i have no idea how to fix it. after restart it doesnt needed much time until the popup starts again and the hud was just running on 1 of 4 tables If your HUD isn't working on all tables and you are reaching the observed hands limit then that would indicate things are not setup correctly with PokerS...

While using PokerTracker 4 you may see the video icon in various sections - this is the green "?" icon. There are several in-client videos that will play depending on the section you are in. You can also access the full library of tutorial videos here:

Videos: PokerTracker 4

PokerTracker 4 is designed to only show your session stats in the HUD at each table. As your own number of hands increases your lifetime stats don't change much if at all between hands but your image at each individual table may vary considerably depending on the cards you've been dealt or your oppo...

buenrollo wrote:I stated that on the ticket so now I have to wait another 3 days for a reply just to be able to start troubleshooting?

That's not how things work with existing tickets and your follow up message has been replied to.

Unfortunately the size of those notes isn't configurable at this time.

However, my "my reports" is already in "tournaments" and not "cash". This code (cash_hand_summary.str_actors_p LIKE '9%' and cash_hand_summary.str_aggressors_p NOT LIKE '89%') where exactly do I copy it? For a tournament report you will need to substitute all instances...