If you haven't been able to create a new database after installing PostgreSQL v10 then there wouldn't be a database to view. You have the option of reinstalling PostgreSQL v9.x and we can troubleshoot with your original data or you can start again with an empty database in a different PostgreSQL ver...

cnt_p_2bet_rfi_2_5bb: sum(if[cash_hand_player_statistics.position between 0 and 7 and cash_hand_player_statistics.amt_p_raise_made / amt_bb = 2.5 and cash_hand_player_statistics.flg_p_first_raise and cash_hand_player_statistics.flg_p_open_opp, 1, 0]) cnt_p_raise_first_in_no_blinds: sum(if[cash_hand...

Only Just started using pokertracker 4 and its not very good. all the players are out of sync as soon as you knock a player out. very poor, are there any fixes? That shouldn't be happening normally. So we can see exactly what's going on here please turn on 'Enable Logging' in PokerTracker 4 via 'Co...

This is a PostgreSQL restriction on the number of columns in a table so you will need to restrict the number of custom columns which are cached to less than 1,600. Each custom column has a 'Cache' checkbox - you can turn this off to prevent a column from being cached, and you will need to reduce the...

The duplicates in your screenshot indicate a configuration or database issue. So we can see what's causing that please turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce this issue and then attach your support bundle to a Support Tic...

Hi, downloaded the file "Check Raise Flop 3BP.zip" Is it possible to add the stat directly to popup? After you have extracted and imported the statistic into PokerTracker 4 (File -> Import Statistic) you can add the statistic to the popup by clicking the '+' symbol to the right of the lin...

MuckRoyalFlush wrote:But some reports come with new problems

What reports are you having a problem with? The 'AA vs KK' report or something else? Can you please provide more specific details and attach a screenshot of your entire PokerTracker 4 report window.

The HUD is not currently supported on CoinPoker. If you want to be notified of any change in that regard you can let us know via a Support Ticket.

Can you please attach a sample of these hands to a Support Ticket. Thank you.

Is this with a new database and/or a restored database? If that's on a restored database go to 'Database -> Database Management', select your database then 'Rebuild Cache -> Full Cache Rebuild'. If that finishes without any errors or warnings then restart your computer and try things out again.