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Re: HUD not working in Blitz on WPN after client update

If your hands are importing but the Blitz HUD isn't working then re-installing your poker client should resolve that. If not then turn on 'Enable Logging' in PokerTracker 4 via 'Configure -> Options' and then restart PokerTracker 4. Next reproduce the issue by playing a few hands on a Blitz table an...
by Flag_Hippo
Thu Oct 10, 2024 4:53 am
 
Forum: PokerTracker 4
Topic: HUD not working in Blitz on WPN after client update
Replies: 1
Views: 41

Re: HUD in replay window

If you go to 'HUD -> Edit HUD Options' you can set filters in the 'Number of Players Filtered' section for that:

Guide: HUD Options & Profiles (Filters)

Video: HUD Options
by Flag_Hippo
Wed Oct 09, 2024 12:24 pm
 
Forum: PokerTracker 4
Topic: HUD in replay window
Replies: 1
Views: 60

Re: PokerTracker 4 Unable to Connect to Google Cloud SQL Pos

Unfortunately PokerTracker 4 was not developed to support remote database access and your setup is not something I am familiar with. As per my previous reply please attach your log file to a Support Ticket ticket and we can see if we can offer any further assistance on this.
by Flag_Hippo
Wed Oct 09, 2024 5:53 am
 
Forum: PokerTracker 4
Topic: PokerTracker 4 Unable to Connect to Google Cloud SQL Postgre
Replies: 3
Views: 329

Re: My poker tracker wont open

Please restart your computer and then start PokerTracker 4 with logging enabled - see this guide (see method #2, #1 will not work unless you already have enabled logging previously). If PokerTracker 4 still does not open grab your log file and attach that to a Support Ticket : To access the log file...
by Flag_Hippo
Wed Oct 09, 2024 5:50 am
 
Forum: PokerTracker 4
Topic: My poker tracker wont open
Replies: 1
Views: 113

Re: Do not remember password and do not have access to the e

If you are signed in then click 'My Account' at the top of this page, then 'Edit Account' and you can change the email address. After updating the email address you can then sign out and request a password reset.
by Flag_Hippo
Wed Oct 09, 2024 5:48 am
 
Forum: PokerTracker 4
Topic: Do not remember password and do not have access to the email
Replies: 1
Views: 87

Re: How to find total # of hands in database

Go to 'My Reports' and create an 'All Players' report:

Guide: Creating My Reports

The total number of hands displayed here will not be the number of unique hands so to get that you can filter for the players in the big blind position only.
by Flag_Hippo
Wed Oct 09, 2024 5:44 am
 
Forum: PokerTracker 4
Topic: How to find total # of hands in database
Replies: 2
Views: 101

Re: PT4 freezing for 15/20min while loading

Resently after updating from 4.18.1 to 4.18.3 my PT4 started to load a lof of time. I tried to downgrade it to 4.18.1 but it didnt help. My PostgreSQL ver is 9.13.15. and current DB is 2.2GB. After loading all is working great. I read in other threads that I can manually update PostgreSQL, but do I...
by Flag_Hippo
Wed Oct 09, 2024 5:44 am
 
Forum: PokerTracker 4
Topic: PT4 freezing for 15/20min while loading
Replies: 1
Views: 87

Re: How to remove aliases

If you click the 'Alias' icon for a player then in the same window where aliases are added there is a 'Remove' button which will unlink players from that alias.
by Flag_Hippo
Tue Oct 08, 2024 5:28 am
 
Forum: Custom Stats, Reports and HUD Profiles
Topic: How to remove aliases
Replies: 1
Views: 187

Re: time not correct

In addition to the time setting in PokerTracker 4 the iPoker lobby time (in the bottom left) should be set to the server time (the option that isn't "local" in the dropdown list) and then the hand times should adjust correctly in PokerTracker 4. If you continue to have an issue with the HU...
by Flag_Hippo
Mon Oct 07, 2024 12:45 pm
 
Forum: PokerTracker 4
Topic: time not correct
Replies: 2
Views: 198

Re: Player selection problem

lolo260 wrote:vu

Did you mean to post a reply here? If you need to follow up please post again.
by Flag_Hippo
Mon Oct 07, 2024 5:13 am
 
Forum: PokerTracker 4
Topic: Player selection problem
Replies: 3
Views: 407
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